RUDY SOLER FLORES
Galley Sanitation
Morazán
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
2007
2007
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Galley Sanitation
Apollo Group
12.2024 - Current
- Checked water temperature regularly to ensure compliance with sanitation and safety standards.
- Handled and managed cleaning chemicals according to safety protocols.
- Processed weekly chemical requisitions to ensure stock availability for cleaning routines.
- Performed thorough cleaning and sanitation tasks in various areas of the ship, including galleys, storage rooms, and equipment surfaces.
Customer Service Agent
Myron HCE
02.2024 - 06.2024
- Assisted customers via phone and chat in managing all aspects of their orders, including processing payments and handling order-related issues or matters.
Customer Service Agent
Superior Sales Services
06.2022 - 01.2024
- Conducted outbound and inbound calls for a moving company. Verified customer information provided in their online moving applications.
Customer Service Agent
Collective Solution
09.2016 - 03.2017
- Provided assistance to US citizens with applications for state aid programs.
Customer Service Agent
Convergys/Concentrix
01.2015 - 04.2016
- Provided technical assistance to Cricket customers, such as internet troubleshooting, processing payments, and handling sales of telephone packages.
- Also responsible for training the company's personnel.
Education
Bachelor of Science and Letters -
José Trinidad Reyes Institute
Microfinance Internship - undefined
UNAH
Skills
Attention to Customer Service
Organization and time management
Calm under pressure
Multitasking
Certification
Steward Course
Timeline
Galley Sanitation
Apollo Group
12.2024 - Current
Customer Service Agent
Myron HCE
02.2024 - 06.2024
Customer Service Agent
Superior Sales Services
06.2022 - 01.2024
Customer Service Agent
Collective Solution
09.2016 - 03.2017
Customer Service Agent
Convergys/Concentrix
01.2015 - 04.2016
Microfinance Internship - undefined
UNAH
Bachelor of Science and Letters -
José Trinidad Reyes Institute
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