Wilson Oliveira
Administrative And Planning Prossional
SPS,Cortes
Summary
Bachelor's administrative with over 6 years of successful experience in education, marketing, HR, CCR and Sales rep . Recognized consistently for performance excellence and contributions to success in Education , Non-profit Entities and Call center industries. Strengths in communication and negotiating backed by training in different areas .
Overview
3
3
Languages
8
8
years of post-secondary education
13
13
years of professional experience
Work History
Teacher Coach
European Academy
SPS, Cortes
02.2021 - Current
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Provided assistance to faculty and staff in duties such as teaching classes, conducting orientation programs and issuing transcripts.
Teacher/Coordinator Intern
International Christian School Urraco
El Progreso, Yoro
02.2018 - 01.2021
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Senior Marketing Coordinator
Seda Collage
Dublin, Ireland
03.2018 - 11.2020
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
Sales Representative
KM2 Solutions Honduras
SPS, Cortes
02.2019 - 12.2019
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Drove business development through proactive networking and relationship-building strengths.
Customer Care Representative/ Q&A Analist
Allied Global Honduras
SPS, Cortes
02.2016 - 01.2018
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Created and achieved product quality objectives and met product specifications.
Teacher
Instituto Técnico Nazaret (Fe y Alegría Honduras)
El Progreso, Yoro
01.2014 - 01.2016
- Incorporated exciting and engaging activities to reinforce student participation and hands-on learning.
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Coordinator/Manager Director
Actíviteca Internacional
El Progreso, Yoro
01.2014 - 01.2016
- Received and responded to customer requests via letter, email, telephone and in-person approaches.
- Gathered and organized materials in support of teaching activities.
- Managed office activities by maintaining communication between detonators, tracking records and filing all documents.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Education
High School Diploma -
Instituto Y Esc. Bilingue San Jose
El Progreso, Yoro 01.2013 - 12.2014
Bachelor of Science - Pedagogy With Orientation in Administration.
National Autonomous University of Honduras (UNAH)
San Pedro Sula, Cortes. 01.2015 - 08.2020
Skills
Activity Planning
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Teacher Coach
European Academy
02.2021 - Current
Sales Representative
KM2 Solutions Honduras
02.2019 - 12.2019
Senior Marketing Coordinator
Seda Collage
03.2018 - 11.2020
Teacher/Coordinator Intern
International Christian School Urraco
02.2018 - 01.2021
Customer Care Representative/ Q&A Analist
Allied Global Honduras
02.2016 - 01.2018
Bachelor of Science - Pedagogy With Orientation in Administration.
National Autonomous University of Honduras (UNAH)
01.2015 - 08.2020
Teacher
Instituto Técnico Nazaret (Fe y Alegría Honduras)
01.2014 - 01.2016
Coordinator/Manager Director
Actíviteca Internacional
01.2014 - 01.2016
High School Diploma -
Instituto Y Esc. Bilingue San Jose
01.2013 - 12.2014
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