Wilson Oliveira
Administrative And Planning Prossional
SPS,Cortes
Summary
Bachelor's administrative with over 6 years of successful experience in education, marketing, HR, CCR and Sales rep . Recognized consistently for performance excellence and contributions to success in Education , Non-profit Entities and Call center industries. Strengths in communication and negotiating backed by training in different areas .
Overview
3
3
Languages
8
8
years of post-secondary education
13
13
years of professional experience
Work History
Teacher Coach
European Academy
SPS, Cortes
02.2021 - Current
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Provided assistance to faculty and staff in duties such as teaching classes, conducting orientation programs and issuing transcripts.
Teacher/Coordinator Intern
International Christian School Urraco
El Progreso, Yoro
02.2018 - 01.2021
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Senior Marketing Coordinator
Seda Collage
Dublin, Ireland
03.2018 - 11.2020
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
Sales Representative
KM2 Solutions Honduras
SPS, Cortes
02.2019 - 12.2019
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Drove business development through proactive networking and relationship-building strengths.
Customer Care Representative/ Q&A Analist
Allied Global Honduras
SPS, Cortes
02.2016 - 01.2018
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Created and achieved product quality objectives and met product specifications.
Teacher
Instituto Técnico Nazaret (Fe y Alegría Honduras)
El Progreso, Yoro
01.2014 - 01.2016
- Incorporated exciting and engaging activities to reinforce student participation and hands-on learning.
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Coordinator/Manager Director
Actíviteca Internacional
El Progreso, Yoro
01.2014 - 01.2016
- Received and responded to customer requests via letter, email, telephone and in-person approaches.
- Gathered and organized materials in support of teaching activities.
- Managed office activities by maintaining communication between detonators, tracking records and filing all documents.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Education
High School Diploma -
Instituto Y Esc. Bilingue San Jose
El Progreso, Yoro 01.2013 - 12.2014
Bachelor of Science - Pedagogy With Orientation in Administration.
National Autonomous University of Honduras (UNAH)
San Pedro Sula, Cortes. 01.2015 - 08.2020
Skills
Activity Planning
Educational assistance
Behavior improvements
Exceptional customer service
Sales training
Account servicing
Network development
Strategic Planning
Business planning
Business Development
Creative merchandising
Analytics and SEO
Client promotions
Time management
Patient-focused quality service
Teaching job search techniques
Permitting requirements
Quality checks
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Teacher Coach
European Academy
02.2021 - Current
Sales Representative
KM2 Solutions Honduras
02.2019 - 12.2019
Senior Marketing Coordinator
Seda Collage
03.2018 - 11.2020
Teacher/Coordinator Intern
International Christian School Urraco
02.2018 - 01.2021
Customer Care Representative/ Q&A Analist
Allied Global Honduras
02.2016 - 01.2018
Bachelor of Science - Pedagogy With Orientation in Administration.
National Autonomous University of Honduras (UNAH)
01.2015 - 08.2020
Teacher
Instituto Técnico Nazaret (Fe y Alegría Honduras)
01.2014 - 01.2016
Coordinator/Manager Director
Actíviteca Internacional
01.2014 - 01.2016
High School Diploma -
Instituto Y Esc. Bilingue San Jose
01.2013 - 12.2014