Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Wilfredo Amaya Funes

Wilfredo Amaya Funes

Tegucigalpa,FRANCISCO MORAZAN

Summary

Dynamic professional with extensive experience as a Medical Interpreter at ICC, excelling in bilingual interpretation and conflict resolution. Proven ability to enhance communication in healthcare settings, ensuring accurate medical terminology usage. Adept at developing engaging lesson plans as a High School Math Teacher, fostering critical thinking and student success.

Overview

23
23
years of professional experience

Work History

Medical Interpreter

ICC
Tegucigalpa, FRANCISCO MORAZAN
10.2022 - Current
  • Facilitated communication between patients and healthcare providers in various medical settings.
  • Interpreted medical terminology accurately for diverse patient populations during appointments.
  • Assisted healthcare professionals in understanding patient concerns through clear interpretation.

Online Spanish Tutor

US citizens
Tegucigalpa, FRANCISCO MORAZAN
01.2020 - Current
  • Facilitated engaging online Spanish lessons for diverse student groups.
  • Developed customized lesson plans tailored to individual learning needs.
  • Utilized interactive tools to enhance language comprehension and retention.

High School Math Teacher

7th Day Adventist School
Tegucigalpa, FRANCISCO MORAZAN
02.2019 - Current
  • Assessed student performance through regular quizzes and homework assignments.
  • Developed engaging lesson plans for diverse student learning styles.
  • Facilitated interactive classroom discussions to enhance critical thinking skills.

Logistics Coordinator

Foundation for International Missions
St Petersburg , Florida
06.2014 - Current
  • Manage recruitment of medical interpreters for medical missions in Honduras.
  • Organized logistics covering food and supplies to facilitate effective medical mission execution

Technical Support Engineer

Broadband Hospitality
Cleveland, OHIO
10.2021 - 10.2022
  • Diagnosed and resolved network connectivity issues for customers.
  • Assisted clients with software installation and configuration processes.
  • Collaborated with cross-functional teams to enhance product performance.

Customer Service Representative Team Lead

Startek
Tegucigalpa, FRANCISCO MORAZAN
03.2018 - 10.2021
  • Led a team of representatives to enhance customer support services.
  • Developed strategies to improve team performance and customer satisfaction.
  • Assisted in resolving complex customer inquiries and complaints efficiently.

Daycare Owner/Operator

Baby Station Daycare
Tegucigalpa, FRANCISCO MORAZAN
01.2017 - 07.2019
  • Developed engaging curriculum for diverse age groups to promote early childhood learning.
  • Managed daily operations, ensuring a safe and nurturing environment for children.
  • Recruited and trained qualified staff to maintain high standards of care and education.

English Teacher

INFOP
Tegucigalpa, FRANCISCO MORAZAN
01.2014 - 08.2018
  • Developed engaging lesson plans for diverse student groups.
  • Assessed student performance through various evaluation methods.
  • Integrated technology into lessons for enhanced learning experiences.

Grade 4, 5 and 6th Homeroom

Lincoln High School
Tegucigalpa, FRANCISCO MORAZAN
02.2010 - 11.2013
  • Developed engaging lesson plans aligned with curriculum standards.
  • Managed classroom behavior to maintain a positive learning environment.
  • Implemented assessment strategies to evaluate student learning and understanding.

Homeroom Teacher

El Roble School
Tegucigalpa, FRANCISCO MORAZAN
01.2008 - 12.2010
  • Organized extracurricular activities to enhance student engagement and teamwork.
  • Motivated students to participate actively in classroom activities by utilizing creative teaching strategies.
  • Created a safe learning environment that promoted positive behavior from all students.

4th and 5th Grade Teacher

Sunrise Garden School
Tegucigalpa, FRANCISCO MORAZAN
02.2007 - 12.2007
  • Developed engaging lesson plans for diverse learning styles in grades four and five.
  • Facilitated classroom discussions to encourage student participation and critical thinking.
  • Conducted assessments to evaluate student understanding and adjust teaching methods accordingly.

Front Desk Receptionist

Minister Suites
Tegucigalpa, FRANCISCO MORAZAN
01.2006 - 12.2006
  • Scheduled appointments and maintained organized calendar for staff.
  • Assisted clients with inquiries and provided accurate information.
  • Handled basic administrative tasks, including data entry and filing documents.

Retail Store Clerk

Metromedia
Tegucigalpa, FRANCISCO MORAZAN
01.2004 - 12.2004
  • Assisted customers with product selection and inquiries.
  • Maintained organized merchandise displays and store appearance.
  • Processed transactions accurately using point-of-sale systems.

Supervisor of Distribution Operations

SERMESA
Tegucigalpa, FRANCISCO MORAZAN
03.2003 - 01.2004
  • Supervised daily distribution operations and ensured efficient workflow management.
  • Coordinated staff schedules to optimize labor resources and meet demand.
  • Conducted performance evaluations to enhance team productivity and morale.

Education

Bachelor of Science - Computer Sciences Enineer

Universidad Tecnologica De Honduras UTH
Tegucigalpa
11-2010

High School Diploma -

La Estancia School
Tegucigalpa
07-2002

Skills

  • Medical terminology
  • Bilingual interpretation
  • Conflict resolution
  • Problem solving
  • Critical thinking
  • Simultaneous interpretation
  • Effective Note-taking
  • Continuing education
  • FLUENT IN English C2 Level
  • Medical terminology proficiency
  • Interpretation accuracy
  • In-depth subject expertise
  • Formative assessment
  • Technology integration
  • Creative lesson planning
  • Concept demonstration
  • Student assistance

Languages

Spanish
First Language
English
Proficient (C2)
C2

Affiliations

  • Content creator for El Tokin HN on Instagram and Facebook. I create visual art for concerts, supporting local bands and venues in Tegucigalpa
  • Boy Scout dad and treasurer, Troop #26 Pax-Hill in Tegucigalpa, Honduras

Timeline

Medical Interpreter

ICC
10.2022 - Current

Technical Support Engineer

Broadband Hospitality
10.2021 - 10.2022

Online Spanish Tutor

US citizens
01.2020 - Current

High School Math Teacher

7th Day Adventist School
02.2019 - Current

Customer Service Representative Team Lead

Startek
03.2018 - 10.2021

Daycare Owner/Operator

Baby Station Daycare
01.2017 - 07.2019

Logistics Coordinator

Foundation for International Missions
06.2014 - Current

English Teacher

INFOP
01.2014 - 08.2018

Grade 4, 5 and 6th Homeroom

Lincoln High School
02.2010 - 11.2013

Homeroom Teacher

El Roble School
01.2008 - 12.2010

4th and 5th Grade Teacher

Sunrise Garden School
02.2007 - 12.2007

Front Desk Receptionist

Minister Suites
01.2006 - 12.2006

Retail Store Clerk

Metromedia
01.2004 - 12.2004

Supervisor of Distribution Operations

SERMESA
03.2003 - 01.2004

Bachelor of Science - Computer Sciences Enineer

Universidad Tecnologica De Honduras UTH

High School Diploma -

La Estancia School
Wilfredo Amaya Funes