Summary
Work History
Education
Skills
Languages
Timeline
Generic

Vivian Segura

El Progreso,Yoro

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Work History

Administrative Manager

Miami Barber Shop
2022 - 2025
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Completed weekly payroll for six employees.

Teaching Assistant

Alfa Y Omega School
2015 - 2016
  • Supported classroom activities, tutoring, and reviewing work.
  • Maintained safety and security by overseeing students in recess environments.
  • Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.

Education

Bachelor of Administration -

UNITEC
San Pedro Sula

High School Diploma -

San Jose Bilingual School And Institute
El Progreso
2014

Skills

  • Customer service management
  • Active listening
  • Documentation and control
  • Organization and multitasking
  • Critical thinking
  • Resilience under pressure
  • Problem-solving

Languages

English
Advanced (C1)

Timeline

Administrative Manager

Miami Barber Shop
2022 - 2025

Teaching Assistant

Alfa Y Omega School
2015 - 2016

Bachelor of Administration -

UNITEC

High School Diploma -

San Jose Bilingual School And Institute

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Vivian Segura