VICTOR SANCHEZ
Student
tegucigalpa
Summary
Motivated and dependable Medicine student with experience in sales and customer service. Skilled in persuasion, client engagement, and building strong relationships to drive results. Known for handling challenges with enthusiasm, patience, and a positive attitude. Organized team player with strong communication skills, attention to detail, and a high level of cultural sensitivity. Background in medical terminology and patient communication, with proven ability to support both healthcare teams and customer-facing roles. Eager to contribute and grow within a dynamic company.
Overview
3
3
years of professional experience
Work History
Medical Interpreter
Lionbridge
12.2023 - Current
- Dedicated and experienced medical interpreter seeking opportunities to utilize language skills and cultural competence to facilitate effective communication between patients and healthcare providers.
- Provided accurate and culturally sensitive interpretation services for patients with limited English proficiency and healthcare professionals.
- Facilitated communication during medical appointments, procedures, and consultations in various clinical settings.
- Demonstrated proficiency in medical terminology and maintained confidentiality of patient information.
- Collaborated with the clinical team to ensure seamless patient care, streamlining communication processes, and reducing misunderstandings.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
Sales Representative and Tech Support
Startek
11.2022 - 12.2023
- Resolve technical issues including routers, cable boxes etc.
- Assist as well to troubleshoot modems and scheduled service visits all this with the utilization of different tools.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Sales Representative
Intouch Cx
11.2021 - 11.2022
- Provided customers with updates and periodic statements on service developments and changes in trends.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
High School Diploma -
Instituto Evangelico Virginia Sapp
Tegucigalpa, Honduras 05.2001 - Current
No Degree - Medicine Student
Universidad Nacional Autonoma De Honduras
Tegucigalpa, Honduras 05.2001 -
Skills
- Computer Skills
- Communication Skills
- Microsoft Office
- Customer Service
- Call management
- Sight translation
- Client relationship management
- Sales reporting
- Sales planning
- Sales tracking
- Sales operation
- Lead generation
Timeline
Medical Interpreter
Lionbridge
12.2023 - Current
Sales Representative and Tech Support
Startek
11.2022 - 12.2023
Sales Representative
Intouch Cx
11.2021 - 11.2022
High School Diploma -
Instituto Evangelico Virginia Sapp
05.2001 - Current
No Degree - Medicine Student
Universidad Nacional Autonoma De Honduras
05.2001 -
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