Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Communication Specialist
Servicios Y Soluciones
Tegucigalpa
07.2023 - Current
Handled confidential patient information and medical records in compliance with HIPAA regulations, ensuring data privacy and integrity.
Responded to patient inquiries via portals, resolving billing issues and service-related concerns with professionalism and accuracy.
Maintained weekly operational logistics using Microsoft Excel, contributing to improved workflow tracking and team coordination.
Assisted with training new staff members on policies and procedures related to customer service roles within the organization.
Real Estate Assistant
PKaran Realty
Atlanta, GA
06.2021 - 07.2023
Managed property listings and updated online databases efficiently.
Assisted clients with scheduling property viewings and open houses.
Coordinated communication between buyers, sellers, and agents promptly.
Maintained organized files for contracts and transactions accurately.
Restaurant Manager
D'Boca N'Boca
Atlanta, GA
08.2022 - 03.2023
Managed daily restaurant operations, ensuring smooth workflow and guest satisfaction.
Trained and supervised staff, fostering teamwork and effective communication.
Coordinated staff schedules, balancing labor costs with operational needs.
Collaborated with vendors to negotiate pricing and secure quality supplies.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Office Manager
Orthopedic Clinic CHDO
Tegucigalpa, Francisco Morazán
06.2020 - 05.2022
Managed daily office operations to ensure smooth clinic functionality.
Oversaw inventory management of medical supplies and office materials.
Trained new staff on office procedures and clinic protocols.
Implemented filing systems for patient records and administrative documents.
Oversaw patient records management using electronic health record systems.
Front Desk Assistant
Smiley Dental Group
Nashville, TN
09.2018 - 12.2018
Maintained important files, running reports and delivering updates on occupancy and revenue.
Maintained master calendar and scheduled new appointments based on provider availability.
Communicated with patients to gather intake data and verify chart information.
Delivered real-time, accurate oral translations and interpretations for clients.
Interpreted conference calls and other workplace communications in real-time.
Sat in on meetings to provide members with oral translations of conversations and information.
Education
Business Administration and Accounting, A.S -
Georgia State University
Atlanta, GA
03.2025
High School Diploma - Science and Arts, High School
Summer Hill School
Tegucigalpa, HND
01.2013
Skills
Microsoft Excel
Project management
Communication skills
Customer service
Time management
Inventory management
Data privacy
Verbal and written communication
Task delegation
Business administration
Lead generation
Languages
Spanish
First Language
English
Advanced (C1)
C1
Certification
Digital Marketing from Level 7
Social Media Management Level 7
Timeline
Communication Specialist
Servicios Y Soluciones
07.2023 - Current
Restaurant Manager
D'Boca N'Boca
08.2022 - 03.2023
Real Estate Assistant
PKaran Realty
06.2021 - 07.2023
Office Manager
Orthopedic Clinic CHDO
06.2020 - 05.2022
Front Desk Assistant
Smiley Dental Group
09.2018 - 12.2018
Business Administration and Accounting, A.S -
Georgia State University
High School Diploma - Science and Arts, High School