Stephen Coleman
Barberton
Summary
Engineering professional, proficient in designing and developing advanced devices to meet industry standards. Known for collaborative teamwork and achieving project milestones within tight deadlines. Applies analytical skills and problem-solving abilities to deliver effective solutions. Adaptable and dependable in dynamic environments. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Mobile Device Engineer
Summa Health
08.2022 - Current
- Collaborate with cross-functional teams to identify and solve technical issues
- Design and develop mobile device software and hardware
- Conduct research and evaluate new technologies to improve mobile device performance
- Managed and monitored cloud infrastructure
- Managed and administered the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance and security
- Presented technical findings at industry conferences, showcasing company expertise and promoting brand awareness.
- Managed project timelines and budgets, ensuring successful completion of multiple simultaneous projects without compromising quality or functionality.
United States Army
U.S Army
06.2009 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Served as Platoon Leader managing multiple Soldiers on various projects for two deployments.
IT Analyst
Soprema Inc.
08.2021 - 08.2022
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
- Developed custom solutions for clients, tailoring technical specifications to meet unique needs.
- Developed comprehensive disaster recovery strategies that ensured business continuity during unexpected events or system failures.
Desktop Support Engineer
Adena Regional Medical Center
05.2018 - 08.2021
- Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
- Configured hardware, devices, and software to set up work stations for employees.
- Enhanced system performance by troubleshooting and resolving software, hardware, and network issues.
- Improved help desk ticket resolution times through diligent prioritization of requests based on urgency level.
- Supported remote employees by setting up secure VPN access points that enabled them to work efficiently from offsite locations.
- Performed data backups regularly to safeguard critical information against loss or corruption due to system failures or security breaches.
Education
Bachelor of Science - Information Technology
Devry University
Columbus, Ohio07-2026
Associate of Arts - Information Technology
University of Phoenix
Phoenix, Arizona08-2018
Skills
- Wireless communication
- Mobile Device Management
- Customer support
- Field testing
- Teamwork and collaboration
- Problem-solving
- Reliability
Certification
- Six Sigma Certification
- Sec+
- Active Security Clearance
- Senior Leadership
Timeline
Mobile Device Engineer
Summa Health
08.2022 - Current
IT Analyst
Soprema Inc.
08.2021 - 08.2022
Desktop Support Engineer
Adena Regional Medical Center
05.2018 - 08.2021
United States Army
U.S Army
06.2009 - Current
Bachelor of Science - Information Technology
Devry University
Associate of Arts - Information Technology
University of Phoenix
Similar Profiles
Christopher BrisbinChristopher Brisbin
Armed Security Officer at Summa HealthArmed Security Officer at Summa Health
Rana MurzdaRana Murzda
RN Triage - Summa Clinical Access Center at Summa HealthRN Triage - Summa Clinical Access Center at Summa Health
Jonathan R. ZalewskiJonathan R. Zalewski
IT Systems Analyst II at Summa HealthIT Systems Analyst II at Summa Health