Excelled in teamwork, problem-solving, and strategic planning, enhancing process efficiency. Skilled in effective communication and training, I led teams and also train my own team and new members across various customer service roles, achieving significant improvements in service delivery and team collaboration. I am a fast learner and open to new challenges.
I work with legal firms that work on a lien basis to schedule medical treatments. So I am in charge of the team that scheduler there medical treatment, also I assist all the legal assistant. I am in charge to the statistics monthly.
Staff Management
Operations Management
Teamwork and Collaboration
Problem-Solving
Multitasking
Decision-Making
Excellent Communication
Strategic Planning
Schedule development
Training and mentoring
Process Monitoring and Improvement
Love volleyball is my favorite hobby.