Sari Raudales
Trainer
Tegucigalpa
Summary
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Trainer
INTERNATIONAL CONTACT CENTER (ICC)
01.2022 - Current
- Medical Interpreter (CYRACOM)
Customer Service
PARTNER HERO
08.2023 - 11.2023
- Ticket and email handling
- Live chats
- Handling Social medias
- Working for Grindr, The Peach Truck, Udemy.
Interpretation Agent
KNOAH SOLUTIONS
02.2020 - 05.2021
- Customer Service, Medical Interpreter (for CLOUDBREAK)
Operational Security Agent
TRI-STAR GLOBAL SERVICES
05.2019 - 01.2020
- Customer service, Ensure that the operational processes of the flights are duly complied with, Work providing services for American Airlines
Operational Security Agent
TALENT HUNTERS
02.2018 - 04.2019
- Customer service, Ensure that the operational processes of the flights are duly complied with, Work providing services for American Airlines
Sales Agent
GREAT HEALTH WORKS
12.2017 - 01.2018
- Administrative Procedures, Sale of products, Customer training on products for sale, Customer service
Call Center Agent
STARTEK HONDURAS
06.2015 - 10.2017
- Billing, Administrative Procedures, Activate, Suspend, Transfer, Cancel Telephone Lines, General Phone Settings, Customer service
Education
High School Diploma -
Bachelor's Degree in Sciences And Letters
Tegucigalpa, Honduras 05.2001 -
Sixth Grade Title, PRIMARY LEVEL, CEAD CHRISTIAN SCHOOL - undefined
Currently studying International Relations and Diplomacy, University, Universidad Jose Cecilio del Valle - undefined
01.2023 -
Skills
Communication, Learning and development
Ability to work in team
Ability to work under pressure
Experience in Sales
Experience in Customer Service
Experience in Airport Operational Safety
Experience training people
Experience handling social networks
Experience taking calls with Propio
Already graduated waves with Propio
Trainer Assistant for Voyce
Personal Information
- Place of Birth: TEGUCIGALPA
- Date of Birth: 01/17/97
- Nationality: HONDURAN
- Marital Status: SINGLE
References
- ARQ. CINTHYA DIAZ, 9971-8389
- LIC, FRANCISCO VALLADARES 3324- 2903
- LIC. JOSUE JIMENEZ, +1(786) 333-5442
Timeline
Customer Service
PARTNER HERO
08.2023 - 11.2023
Currently studying International Relations and Diplomacy, University, Universidad Jose Cecilio del Valle - undefined
01.2023 -
Trainer
INTERNATIONAL CONTACT CENTER (ICC)
01.2022 - Current
Interpretation Agent
KNOAH SOLUTIONS
02.2020 - 05.2021
Operational Security Agent
TRI-STAR GLOBAL SERVICES
05.2019 - 01.2020
Operational Security Agent
TALENT HUNTERS
02.2018 - 04.2019
Sales Agent
GREAT HEALTH WORKS
12.2017 - 01.2018
Call Center Agent
STARTEK HONDURAS
06.2015 - 10.2017
High School Diploma -
Bachelor's Degree in Sciences And Letters
05.2001 -