Sari Raudales
Trainer
Tegucigalpa
Summary
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Trainer
INTERNATIONAL CONTACT CENTER (ICC)
2022.01 - Current
- Medical Interpreter (CYRACOM)
Customer Service
PARTNER HERO
2023.08 - 2023.11
- Ticket and email handling
- Live chats
- Handling Social medias
- Working for Grindr, The Peach Truck, Udemy.
Interpretation Agent
KNOAH SOLUTIONS
2020.02 - 2021.05
- Customer Service, Medical Interpreter (for CLOUDBREAK)
Operational Security Agent
TRI-STAR GLOBAL SERVICES
2019.05 - 2020.01
- Customer service, Ensure that the operational processes of the flights are duly complied with, Work providing services for American Airlines
Operational Security Agent
TALENT HUNTERS
2018.02 - 2019.04
- Customer service, Ensure that the operational processes of the flights are duly complied with, Work providing services for American Airlines
Sales Agent
GREAT HEALTH WORKS
2017.12 - 2018.01
- Administrative Procedures, Sale of products, Customer training on products for sale, Customer service
Call Center Agent
STARTEK HONDURAS
2015.06 - 2017.10
- Billing, Administrative Procedures, Activate, Suspend, Transfer, Cancel Telephone Lines, General Phone Settings, Customer service
Education
High School Diploma -
Bachelor's Degree in Sciences And Letters
Tegucigalpa, Honduras 2001.05 -
Sixth Grade Title, PRIMARY LEVEL, CEAD CHRISTIAN SCHOOL - undefined
Currently studying International Relations and Diplomacy, University, Universidad Jose Cecilio del Valle - undefined
2023.01 - undefined
Skills
Personal Information
- Place of Birth: TEGUCIGALPA
- Date of Birth: 01/17/97
- Nationality: HONDURAN
- Marital Status: SINGLE
References
- ARQ. CINTHYA DIAZ, 9971-8389
- LIC, FRANCISCO VALLADARES 3324- 2903
- LIC. JOSUE JIMENEZ, +1(786) 333-5442
Timeline
Customer Service
PARTNER HERO
2023.08 - 2023.11
Currently studying International Relations and Diplomacy, University, Universidad Jose Cecilio del Valle - undefined
2023.01 - undefined
Trainer
INTERNATIONAL CONTACT CENTER (ICC)
2022.01 - Current
Interpretation Agent
KNOAH SOLUTIONS
2020.02 - 2021.05
Operational Security Agent
TRI-STAR GLOBAL SERVICES
2019.05 - 2020.01
Operational Security Agent
TALENT HUNTERS
2018.02 - 2019.04
Sales Agent
GREAT HEALTH WORKS
2017.12 - 2018.01
Call Center Agent
STARTEK HONDURAS
2015.06 - 2017.10
High School Diploma -
Bachelor's Degree in Sciences And Letters
2001.05 -
Sixth Grade Title, PRIMARY LEVEL, CEAD CHRISTIAN SCHOOL - undefined
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