Roxana Mejia
Marketing
Summary
Dynamic Social Media Manager at Artem Digital with a proven track record in boosting engagement through compelling content creation and strategic social media management. Skilled in photo and video editing, I excel in fostering collaboration and driving brand loyalty, consistently delivering results that resonate with target audiences.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Social Media Manager
Artem Digital
03.2018 - 04.2021
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Boosted audience engagement with compelling content creation and curation for various platforms.
- Grew online communities by actively responding to user comments and inquiries, fostering a positive brand image.
Virtual Assistant
Office Sense
06.2015 - 02.2018
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Maintained a well-organized database system for improved information accessibility in daily operations.
Sales Agent
Simplex Group
06.2012 - 04.2014
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Attended monthly sales meetings and quarterly sales trainings.
Teacher's Assistant
Bambinos
06.2010 - 06.2012
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
Education
Master of Science - Marketing
USAP
San Pedro Sula, Honduras 05.2001 -
High School Diploma -
Academia Americana
San Pedro Sula, Honduras 05.2001 -
Skills
Social media management
Content creation
Photo and video editing
Social media strategy
Social media
Content scheduling
Teamwork and collaboration
Timeline
Social Media Manager
Artem Digital
03.2018 - 04.2021
Virtual Assistant
Office Sense
06.2015 - 02.2018
Sales Agent
Simplex Group
06.2012 - 04.2014
Teacher's Assistant
Bambinos
06.2010 - 06.2012
Master of Science - Marketing
USAP
05.2001 -
High School Diploma -
Academia Americana
05.2001 -
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