Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ramón Ariel Romero Ochoa

Tegucigalpa

Summary

Dynamic professional with experience as a Percussionist for Orquesta de La Victoria, showcasing collaborative teamwork and effective communication. Proven ability to manage customer escalations at StarTek, fostering trust and loyalty. Skilled in expanding musical repertoire and delivering constructive feedback, ensuring high-quality performances and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Professional Musician

Goverment
04.2022 - 12.2022
  • Percussionist for Orquesta de La Victoria.
  • Expanded musical repertoire through exploration of diverse genres, styles, and techniques.
  • Collaborated with fellow musicians from other countries.


Costumer Service Agent

StarTek
03.2021 - 10.2021
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
  • Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.

Education

Bachelor of Science - Food Science

Zamorano University
San Antonio De Oriente, Valle Yeguare
12-2026

Skills

  • Collaborative teamwork
  • Effective communication techniques
  • Constructive feedback delivery

Languages

English
Advanced (C1)

Timeline

Professional Musician

Goverment
04.2022 - 12.2022

Costumer Service Agent

StarTek
03.2021 - 10.2021

Bachelor of Science - Food Science

Zamorano University

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Ramón Ariel Romero Ochoa