NUBIA GUERRA

• Performed accounting tasks including invoice input and bookkeeping
• Managed employee records and supported HR functions
• Handled cashier duties and customer service.
• Managed product photos and descriptions for online store
• Coordinated packaging and shipment of customer orders

• Ensured clear communication by providing a precise interpretation of physicians' instructions, diagnoses, and prescriptions to non-English-speaking patients.
• Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.

• Increased revenue by implementing effective pricing strategies and monitoring market trends.
• Implemented inventory control measures, maximizing room revenue during periods of high demand.
• Evaluated and negotiated contracts to procure favorable financial terms.

• Delivered high-quality customer service at front desk
• Assisted guests with reservations and travel requests
• Handled billing and guest satisfaction follow-ups

Ensured clarity and accuracy between Spanish-speaking customers and English-speaking service representatives.

• Enhanced communication by accurately interpreting and translating spoken language between parties.
• Safeguarded sensitive information through strict adherence to confidentiality agreements when handling classified documents or private conversations.