Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Natasha Laurence

Intake Specialist
Roatan ,IB

Summary

Dynamic Intake Specialist with a proven track record at Bey&Associates Law, excelling in compassionate communication and critical thinking. Enhanced client experiences through meticulous data entry and effective problem-solving, consistently reducing documentation errors. Committed to maintaining confidentiality while empowering clients with informed choices, contributing to improved service delivery and operational efficiency.

Talented Intake Specialist offering two and haft years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.

Talented Intake Specialist offering 2 1/2 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.

Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency.

Offering excellent organizational skills and passion for helping others. Brings ability to quickly learn procedures and adapt to new environments, contributing to efficient client assessment and record-keeping. Ready to use and develop communication and data management skills in Intake specialist role.

Experienced with managing intake processes and client relations. Utilizes organizational and interpersonal skills to ensure seamless client onboarding. Knowledge of effective data management and client support strategies.

Professional intake specialist with significant experience in managing client interactions and administrative duties. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in communication, problem-solving, and data management, ensuring efficient and effective client service. Known for reliability and flexibility in supporting organizational goals.

Developed strong communication and organizational skills in high-volume client service environment. Excelled at managing client interactions and maintaining accurate records. Looking to transition into new field, leveraging abilities in client assessment and data management.

Personable and organized with knack for clear communication and problem-solving. Knowledge of client assessment and data management, coupled with skills in record-keeping and customer service. Committed to facilitating smooth client experiences and efficient intake processes.

Professional intake specialist with strong track record in client assessment and engagement. Proven ability to enhance intake processes, fostering positive client experiences and streamlining operations. Renowned for collaborative spirit and adaptability in dynamic environments.

Professional Intake Coordinator skilled in managing client assessments, workflow coordination, and ensuring seamless service delivery. Strong focus on team collaboration and achieving results. Flexible and reliable, adept at adapting to changing needs. Proficient in client communication, scheduling, and administrative tasks, ensuring efficient operations and high client satisfaction.

Offering strong organizational skills and genuine desire to contribute to healthcare setting, with readiness to learn and grow in this role. Brings ability to efficiently manage patient information and coordinate appointments, ensuring accuracy and confidentiality. Ready to use and develop communication and organizational skills in intake specialist role.

Talented Intake Specialist offering 2 1/2 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.

Outgoing and empathetic individual with knack for building rapport and facilitating smooth communication. Possesses foundational understanding of client intake processes and demonstrates proficiency in data entry and appointment scheduling. Committed to ensuring seamless intake experience and fostering supportive environment for clients.

Developed strong coordination and communication skills in fast-paced healthcare environment, ensuring efficient and accurate management of client information. Demonstrates ability to balance multiple tasks while maintaining high level of accuracy and attention to detail. Open to transitioning into new field, bringing dedication to service and client-focused approach.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Intake Specialist

Bey&Associates Law
07.2023 - 12.2025
  • Offered compassionate and attentive guidance to patients during crisis situations.
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Completed intake assessment forms and filed clients' charts.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Reduced errors in documentation through diligent proofreading before submission, maintaining high standards of quality control throughout the entire intake process.
  • Supported team members through collaborative problem-solving, leading to enhanced productivity and overall workplace morale.
  • Maintained accurate, up-to-date client records for reliable reference and communications.
  • Educated clients about available resources within the organization, empowering them to make informed decisions regarding their care options.
  • Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
  • Demonstrated adaptability when faced with changing circumstances or new challenges within the role, maintaining consistent performance levels under pressure.
  • Consistently met or exceeded performance metrics, demonstrating a strong commitment to delivering exceptional service within the Intake Specialist role.
  • Utilized critical thinking skills to analyze complex client situations and make informed recommendations for appropriate services and support.
  • Facilitated smooth transitions between different departments by effectively communicating relevant client information at each stage of their journey within the organization.
  • Collaborated with other departments to streamline workflow processes, resulting in increased efficiency and a more cohesive organizational structure.
  • Enhanced client experience by conducting thorough intake assessments and accurately identifying their needs.
  • Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
  • Contributed to a reduction in client wait times by effectively managing appointment scheduling and resource allocation.
  • Assessed clients' needs and determined eligibility for intake services.
  • Trained and supervised new intake staff to deliver high-quality client care.
  • Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
  • Supported office staff and operational requirements with administrative tasks.
  • Enhanced office productivity by handling high volume of callers per day.
  • Maintained accurate and up-to-date client records.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Monitored progress towards service plan goals.

Education

Bachelor of Science - Business Administration

Inst. Del Nort
La Ceiba, Honduras
05.2001 -

Skills

Compassionate communication

Timeline

Intake Specialist

Bey&Associates Law
07.2023 - 12.2025

Bachelor of Science - Business Administration

Inst. Del Nort
05.2001 -
Natasha LaurenceIntake Specialist