Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
Nancy  Rodriguez-Vitanza

Nancy Rodriguez-Vitanza

Education And Management Field

Summary

Hello, my name is Nancy, and I am based in San Pedro Sula, Honduras . I hold a degree in Education and Human Resources and am currently pursuing my MBA. I am a committed, hardworking, and detail-oriented professional with over 10 years of on-site experience in management in the Education field, where I've excelled in various roles. In 2019, I transitioned to remote work, further expanding my expertise in management, customer service, training, coaching, and teaching.
I am passionate about continuous learning and always strive to go the extra mile. If I encounter a process, I'm unfamiliar with, I am eager to invest the time and effort to master it. My dedication to excellence, adaptability, and willingness to embrace new challenges make me an asset in any professional setting.

Overview

20
20
years of professional experience
24
24
years of post-secondary education
2
2
Languages

Work History

Part -Time Supervisor

Homework in a Cafe Tutoring Center
09.2024 - Current
  • Supervise Tutors and Evaluate Them: Oversee the performance of tutors, providing constructive feedback and conducting regular evaluations to ensure high-quality educational support.
  • Coach Students: Guide students to achieve their academic goals by providing tailored strategies, fostering confidence, and enhancing their subject comprehension.
  • Data Entry: Accurately input and maintain detailed student and tutor records in the system, ensuring up-to-date and organized information.
  • Generate Reports: Prepare detailed reports on student progress, tutor performance, and overall program efficiency to support decision-making and improve outcomes.

English Language Teacher

UTH Florida
10.2023 - Current

During weekends Instruct intermediate and advanced-level college students in English, focusing on improving language proficiency and developing essential soft skills for academic and professional success.


Business English Teacher

Canterbury TEFL
11.2022 - Current

Freelance Business English and Soft Skills Coach

  • Provide tailored coaching sessions to high-level executives during flexible hours, including weekdays and weekends, as needed.
  • Focus on enhancing Business English proficiency and developing essential soft skills for effective communication and leadership in professional settings.
  • Design and implement personalized learning plans to address individual goals and industry-specific needs.
  • Foster confidence and fluency in English while equipping clients with practical skills for workplace success.

Care Coordinator

Care Solace
10.2021 - 10.2023
  • Collaborated with the health care team to establish and manage patients' mental care
  • Attended management care meetings to ensure good coordination of care
  • Care coordination of helping a person with a mental illness to access a range of different services in a way that helps them get better, and work towards their recovery
  • Communicating with Clients in person, through email or chat, or over the phone
  • Treat patients with empathy and respect and conduct oneself in a professional manner
  • Comply with organizational guidelines and health care laws and regulations
  • Attend ongoing training and courses to keep abreast of new developments in health care

Customer Service Specialist

Coral Bay Contact Center
07.2020 - 06.2021
  • Maintain customer accounts and account information
  • Make product recommendations or services to customers based on their needs and preferences
  • Handle customer complaints and provide alternatives and/or solutions to ensure the resolution of complaints
  • Use sales computer technology to maintain customer records and orders

Administrative Manager

Brilliant Minds Bilingual School
11.2004 - 06.2020
  • Manage budgets, logistics, and events or meetings
  • Handle scheduling, record-keeping, and reporting
  • Ensure the school complies with relevant laws and regulations
  • Hire, train, and advise staff
  • English Teacher at the elementary and secondary level
  • Have a hand in the creation of the school curriculum
  • Monitor financial affairs, including budgets and purchasing of school expenses

Education

Certificate In ESL( Training Teachers) - California

Hope City
California , USA
12-2020

Management Skills Certification - 9-Month Intensive face-to-face Certification Course

Universidad Tecnologica Centro Americana (UNITEC)
San Pedro Sula, Honduras
07-2019

Human Resources Certification - 9-month face-to-face intensive Course

Universidad Tecnológica Centroamericana (UNITEC)
San Pedro Sula, Honduras
09-2018

Bachelor In Education( Elementary ) - Elementary Education

UNPFM
San Pedro Sula Honduras
05.2001 -

Neuroscience for Personal Development - an Online course

Udemy
On Line
06-2022

Child and Adolescent Counseling - an online Course

Udemy
On Line
08-2021

Life Coach - United Kingdom

Achology
On Line , United Kingdom
07-2020

TEFL Certification Course - Madrid

Canterbury International School
Madrid , Spain
04-2023

MBA - BBA And MBA In Progress

Bircham Executive College
Remotely , Based In Madrid , Spain

Skills

Ability to Work Under Pressure

Personal Information

  • Date of Birth: 02/17/78
  • Nationality: Honduran

Timeline

Part -Time Supervisor

Homework in a Cafe Tutoring Center
09.2024 - Current

English Language Teacher

UTH Florida
10.2023 - Current

Business English Teacher

Canterbury TEFL
11.2022 - Current

Care Coordinator

Care Solace
10.2021 - 10.2023

Customer Service Specialist

Coral Bay Contact Center
07.2020 - 06.2021

Administrative Manager

Brilliant Minds Bilingual School
11.2004 - 06.2020

Bachelor In Education( Elementary ) - Elementary Education

UNPFM
05.2001 -

Certificate In ESL( Training Teachers) - California

Hope City

Management Skills Certification - 9-Month Intensive face-to-face Certification Course

Universidad Tecnologica Centro Americana (UNITEC)

Human Resources Certification - 9-month face-to-face intensive Course

Universidad Tecnológica Centroamericana (UNITEC)

Neuroscience for Personal Development - an Online course

Udemy

Child and Adolescent Counseling - an online Course

Udemy

Life Coach - United Kingdom

Achology

TEFL Certification Course - Madrid

Canterbury International School

MBA - BBA And MBA In Progress

Bircham Executive College
Nancy Rodriguez-Vitanza Education And Management Field