Psychologyst and training specialist equipped with strong background in developing and delivering impactful training/learning solutions. Known for enhancing team performance through innovative instructional techniques and fostering collaborative learning environment. Reliable and adaptable, with focus on achieving measurable results.
Developed and implemented comprehensive training materials that enhanced employee performance and productivity. Proven ability in instructional design and group facilitation.
Facilitated interpretation services during medical appointments and health insurance consultations.
Supported clients in navigating legal matters with precise communication.
Demonstrated strong customer service management in addressing various client concerns.
Employed exceptional communication skills to ensure clarity and understanding.
Daniel Lopez, Training Team Lead, Interactive Contact Center (ICC), Tegucigalpa Honduras, Tel. 3202-6153
Arleth, Davila, Head of the psychology department, San Felipe Specialty Hospital, Tel. 9905-2819