MIGUEL ADOLFO ALVARADO
San Pedro Sula,,Honduras
Summary
Results-focused professional with extensive experience in clearance protocols and compliance management. Known for delivering reliable and timely clearance operations, contributing to organizational efficiency. A friendly and helpful professional with the willingness to learn.
Overview
5
5
years of professional experience
Work History
Assistant Second Purser
Oceania Cruises
05.2023 - Current
- Maintained open communication with port agents in order to facilitate smooth arrivals and departures from port of calls.
- Facilitated required documentation to manage customs clearance.
- Produced financial statements and reports to comply with regulations
- Ensured compliance with Port requirements, maintaining high standards.
Front Desk Supervisor
Oceania Cruises
03.2022 - 05.2023
- Collected payments from guests and updated account balances
- Motivated and rewarded employees to improve engagement
- Remained available to respond to guest needs, complaints or inquiries
- Demonstrated respect, friendliness and willingness to help wherever needed
Front Desk Receptionist
Oceania Cruises
10.2019 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Responded to inquiries from callers seeking information
- Kept reception area clean and neat to give guest positive first impression
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
Skills
- Customs clearance
- Logistics planning
- Document management
- Teamwork
- Attention to detail
- Effective communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Second Purser
Oceania Cruises
05.2023 - Current
Front Desk Supervisor
Oceania Cruises
03.2022 - 05.2023
Front Desk Receptionist
Oceania Cruises
10.2019 - 02.2022
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