Marty Dixon
Marrero,LA
Summary
Detail-oriented and methodical Billing Specialist offering 5 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
Overview
8
8
years of professional experience
Work History
Inventory Manager
D&J Investment
01.2025 - Current
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Built and nurtured positive working relationships with vendors and suppliers.
- Created and updated regular inventory reports and records.
- Participated in regular cycle counts to confirm accuracy of inventory records.
Billing Specialist
JW Logistics
05.2022 - 05.2024
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Researched and resolved billing discrepancies to enable accurate billing.
- Used data entry skills to accurately document and input statements.
- Handled account payments and provided information regarding outstanding balances.
- Collaborated with customers to resolve disputes.
Service Desk Lead
Home Depot
09.2021 - 05.2022
- Engaged in user support interactions via telephone, chat and email platforms.
- Discussed customer concerns regarding product usage and billing to promote improved user experience.
- Attended weekly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.
- Answered user product attribute and usage questions to promote satisfactory product ownership experience.
- Assisted team members with any escalations in order to provide a safe and friendly work environment.
- Later promoted to Flooring Associate in order to generate more revenue and follow up on leads secured by using friendly demeanor and engaging new customers.
Junior Software Developer
Southwestern Adventist University
06.2017 - 08.2018
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Updated old code bases to modern development standards, improving functionality.
- Designed customized solutions for proposals to potential customers.
- Translated customer requirements into written use cases.
- Participated in software field testing to verify performance of developed projects.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Computer Science
Southwestern Adventist University
08-2018
Skills
- Bookkeeping
- Product replenishing
- Report preparation
- Inventory reconciliation
- Critical thinking
- Process implementation
- Billing systems and software
- Coding proficiency
- Accounts receivable management
- Data entry proficiency
- Problem-solving
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Software
Microsoft Excel
MySQL
Timeline
Inventory Manager
D&J Investment
01.2025 - Current
Billing Specialist
JW Logistics
05.2022 - 05.2024
Service Desk Lead
Home Depot
09.2021 - 05.2022
Junior Software Developer
Southwestern Adventist University
06.2017 - 08.2018
Computer Science
Southwestern Adventist University
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