Summary
Overview
Work History
Education
Skills
Phone Number - Mobile
Timeline
Generic

Marcio Jaime Rodriguez Ortega

Some College, not degree
Tegucigalpa,FM

Summary

Experienced General Manager with over 5 years in the Beauty and Skin Care industry. Proficient in sales management for Food Service and Food Safety. Committed to improving operations and increasing profitability through strategic planning. Dedicated to providing top-notch customer service and creating a positive work environment for success.

Overview

22
22
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

General Manager

Skin and Beauty
Tegucigalpa, Francisco Morazan
01.2015 - 12.2020
  • In Charge of all the operation of the company and the development of the departments Such as administration, Marketing, Social media, Accounting, Sales, Warehouse Management.
  • Establish strategies and Goals of the Company.
  • Follow Up import product process.
  • Evaluate, Interview and Hire new specific positions.
  • Maintain awareness of the competitive market landscape, expansion and other Business opportunities.
  • Attend and represent the company In all Beauty, Salons and Spa Shows In the USA, Such as Orlando Premiere Show, Cosmoprof Vegas.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed of $ 1 million
  • Manage budget implementations, employee evaluations, and contract details.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Developed and implemented strategies to increase sales and profitability.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Sales Food Service Manager

Martec
Tegucigalpa, Departamento De Francisco Morazan
01.2011 - 01.2015
  • In charge of the sales Department, Training employees.
  • Responsible for searching new International Food service suppliers.
  • Responsible for negotiations with suppliers from USA (Florida) such as Sysco Foods, GFS, Restaurant depot and others.
  • In charge of meeting sales Goals of the Company.
  • Closing negotiations of new accounts.
  • In charge of the launching of new products in the market.
  • Oversaw training of more than 10 team members.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Reviewed and approved employee schedules and timesheets.
  • Tracked food production levels, meal counts, and supply costs.
  • Cultivated an inclusive atmosphere that fostered collaboration between diverse team members within the kitchen space.
  • Oversaw training of more than 10 team members.
  • Increased overall efficiency by optimizing staff schedules to meet fluctuating business demands.
  • Managed budgetary constraints effectively, allocating funds appropriately across various departments based on prioritized needs assessment.
  • Improved team morale and reduced turnover by developing comprehensive training program for new hires.
  • Increased community engagement, organizing charity events and participating in local festivals to raise brand awareness.

Sales Manager in the Food Safety Industry

Grupo Aguila de Honduras DIVERSEY
Tegucigalpa, Departamento De Francisco Morazan
01.2009 - 01.2010
  • In charge of the sales Department of this Diversey distributor.
  • Responsible for Sales Budgets.
  • Marketing Planning.
  • Responsible for closing new accounts (Such as Restaurants, Hotels, Food Chains, Convenience stores.
  • Food management process auditor for supermarket chains (Walmart).
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Food Service Sales Manager

Diapa
Tegucigalpa , Departamento De Francisco Morazan
08.1998 - 10.2009
  • In charge of Sales Team, customer service.
  • Responsible for the designing of Sales Budgets.
  • Responsible of 500.000 sales budget
  • Responsible of 13 salesperson
  • Responsible for Hiring New staff and also trained Them.
  • In Charge of closing sales with new Casual dinner accounts and others customers (such as T.G.I Fridays, Tony Roma, Apple Bees, IHG Hotels, Marriott Hotel, Real Intercontinental Hotels.
  • Responsible of attending our Suppliers and Execute marketing plans Given By Different Brands such as ( McCain International, Hormel Foods, Procter and Gamble, Kraft Foods, New Zealand Milk Food service , Farmland, Mccormick, Red Bull brand and many others.
  • Responsible for auditing Sales process to the Staff (for the proper compliance with the standard of the Company).
  • Responsible of attending The National Restaurant Association Show Taking Place in Chicago. USA. Also for the Searching for new vendors.
  • Coordinated with logistics teams to ensure timely delivery of products, minimizing delays or issues with orders fulfillment.
  • Mentored junior sales team members, fostering professional growth and skill development in food service sales.
  • Managed and grew existing accounts, resulting in increased sales and repeat business.
  • Delivered informative presentations to prospective clients, showcasing the company''s food service capabilities and offerings.
  • Streamlined operations by implementing efficient inventory management processes for optimal stock levels.
  • Maintained accurate client records and sales data, helping to inform future sales strategies and performance analysis.
  • Negotiated pricing contracts with suppliers, ensuring quality products at competitive prices for clients.
  • Actively resolved customer concerns or complaints promptly while maintaining a positive relationship with them.
  • Collaborated with cross-functional teams to develop innovative product offerings for the food service industry.
  • Participated in regional trade shows to promote company''s services, generating leads and increasing brand visibility in the market.
  • Analyzed client feedback to refine product offerings and improve overall customer experience within the food services industry.
  • Developed strong relationships with clients through consistent communication and excellent customer service.
  • Identified areas of improvement within internal processes, leading initiatives that drove efficiency across the organization's operations.
  • Increased customer satisfaction by providing exceptional food service sales support and timely order processing.
  • Established annual sales goals and developed strategic plans to achieve targets consistently in the food service sector.
  • Exceeded quarterly sales targets consistently by employing effective prospecting techniques targeting the right clients in the foodservice sector.
  • Conducted market research to identify trends and opportunities within the food service sector.
  • Assisted in menu planning and design for various events, ensuring high-quality dining experiences for guests.
  • Expanded the client base by identifying potential customers and presenting tailored food service solutions.

Education

Some College (No Degree) - Law

National University of Honduras
Tegucigalpa
09.1992 - 10.1995

High School Diploma -

Hillcrest School
Tegucigalpa
08.1988 - 06.1992

Skills

Phone Number - Mobile

(504) 32396228

Timeline

General Manager

Skin and Beauty
01.2015 - 12.2020

Sales Food Service Manager

Martec
01.2011 - 01.2015

Sales Manager in the Food Safety Industry

Grupo Aguila de Honduras DIVERSEY
01.2009 - 01.2010

Food Service Sales Manager

Diapa
08.1998 - 10.2009

Some College (No Degree) - Law

National University of Honduras
09.1992 - 10.1995

High School Diploma -

Hillcrest School
08.1988 - 06.1992

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