Marcela Flores
Tegucigalpa,Honduras
Summary
Dynamic professional with extensive experience at Simera, excelling in team management and client relationship building. Proven track record in enhancing data accuracy and driving productivity through effective communication and problem-solving. Proficient in HubSpot and CRM management, ensuring seamless operations and high client satisfaction.
Overview
16
16
years of professional experience
Work History
Sales Data Admin Team Lead
Simera
Remote
10.2023 - Current
- Led and mentored a team of sales data assistants, providing daily support, training, and performance feedback to enhance team productivity.
- Oversaw and ensured data accuracy, completeness, and consistency in CRMs, maintaining high data integrity standards.
- Collaborated with sales and recruiting teams to ensure proper tracking, facilitating seamless communication between clients, candidates, and the company.
Account Manager
Simera
01.2023 - Current
- Acted as the primary contact for internal and external communications, including drafting correspondence, preparing reports, and managing calls and emails
- Managed client accounts by understanding hiring needs and business goals, ensuring high levels of satisfaction.
- Collaborated with internal teams to address client concerns promptly and identify opportunities for service expansion.
- Negotiated contracts to maximize profitability while maintaining client satisfaction.
Candidate Experience Specialist
Simera
02.2023 - 10.2023
- Managed interview scheduling, logistics for virtual meetings, and ensured timely communication with candidates and interviewers.
- Served as primary contact for candidates, providing updates, addressing inquiries, and ensuring a transparent recruitment process.
- Collaborated with HR and hiring managers to facilitate pre-boarding and onboarding, ensuring complete documentation and smooth integration for new hires.
Executive Assistant
Instituto de la Propiedad
Tegucigalpa, Honduras
08.2009 - 03.2022
- Managed executive calendar, coordinated meetings, and arranged travel for the General Director, enhancing efficiency and time management.
- Prepared and proofread legal documents, contracts, and regulatory filings, ensuring accuracy and compliance.
- Liaised with internal and external stakeholders on legal matters, facilitating effective communication and collaboration.
Education
Master - Human Resources
Universidad Tecnologica De Honduras
01.2020
Bachelor's Degree - Business Administration
Universidad Tecnologica De Honduras
07-2014
Skills
- Organizational and time management skills
- Effective communication
- Interpersonal abilities
- Independent and team collaboration
- Attention to detail
- Multi-tasking proficiency
- Team management experience
- Problem-solving expertise
- HubSpot and ClickUp proficiency
- Slack and Google Workspace familiarity
- Data accuracy and CRM management
- Client relationship management
- Contract negotiation skills
Crm Skills
- Hubspot
- Click Up
- Slack
- Google Suites
Languages
Spanish
First Language
Timeline
Sales Data Admin Team Lead
Simera
10.2023 - Current
Candidate Experience Specialist
Simera
02.2023 - 10.2023
Account Manager
Simera
01.2023 - Current
Executive Assistant
Instituto de la Propiedad
08.2009 - 03.2022
Master - Human Resources
Universidad Tecnologica De Honduras
Bachelor's Degree - Business Administration
Universidad Tecnologica De Honduras
Similar Profiles
SOPHIA MARADIAGASOPHIA MARADIAGA
Sales Manager at SimeraSales Manager at Simera
Andrea CanizalesAndrea Canizales
Customer Relationship Management Manager at SimeraCustomer Relationship Management Manager at Simera
Phillips AcevedoPhillips Acevedo
Senior Sales Associate & Customer Representative at Concentrix, Modsquad, Simera, WCCCSenior Sales Associate & Customer Representative at Concentrix, Modsquad, Simera, WCCC
Héctor Alfredo Medrano NairaHéctor Alfredo Medrano Naira
Development Outreach and Communications (DOC) Specialist at USAID HondurasDevelopment Outreach and Communications (DOC) Specialist at USAID Honduras
Daphne PiediDaphne Piedi
Customer Service Representative at HubstaffCustomer Service Representative at Hubstaff