Office 365, Google Sheets
Lucía Munguía Fajardo
Procurement & Supply Chain Analyst
Tegucigalpa,Francisco Morazan
Summary
Procurement specialist with solid background in supply chain management, vendor negotiation, and cost reduction initiatives. Strong focus on team collaboration and achieving results. Reliable and adaptable with changing needs. Skilled in data analysis, contract management, and strategic sourcing
Overview
5
5
years of professional experience
2
2
Languages
Work History
Procurement Analyst
Vesta Trading / Grupo Vesta
08.2025 - 02.2026
- Strategic sourcing of raw materials and specialized products
- Preparation and analysis of cost sheets under different Incoterms (FOB, CFR, CIF, FCA, EXW)
- Evaluation of freight impact, THC, and logistics charges
- Scenario modeling for procurement decision-making
- Supplier negotiation (price, credit terms, lead time)
- Documentation management for import processes
- SAP transactions (PO management, MIGO, MIRO)
- Logistics risk and cost fluctuation analysis
- Managed procurement requests and acted as point-person for customers on logistics, hardware, and software needs.
- Improved procurement efficiency by streamlining processes and implementing cost-saving strategies.
- Collaborated with cross-functional teams to develop procurement strategies aligned with corporate goals.
- Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.
- Managed supplier selection process, ensuring optimal quality, pricing, and delivery terms were met.
- Reduced order processing time with the implementation of a centralized procurement system.
- Facilitated communication between internal stakeholders and external suppliers, fostering strong working relationships throughout the entire procurement lifecycle.
- Utilized procurement tools to manage quote process, invoicing, order entry, and receiving.
- Promoted a culture of continuous learning among team members, offering training/development opportunities to enhance individual skill sets and support overall team performance.
- Enhanced supplier relationships, resulting in improved service levels and reduced lead times.
- Conducted thorough spend analysis to identify areas for cost reduction and process improvement.
- Negotiated contracts with suppliers, securing favorable terms and conditions for the organization.
- Maintained internal inventory of supplies and equipment.
- Analyzed supplier performance for better contract negotiations and long-term partnerships.
- Optimized sourcing strategies by identifying alternative suppliers offering competitive pricing or higher-quality productsservices.
Track & Trace Specialist
Quadrivius Honduras – PLS Logistics
01.2024 - 01.2025
- Monitoring and supervision of FTL shipments
- Coordination with carriers and drivers
- POD management and shipment visibility
- Increased tracking volume (+80 trucks)
- High-volume operational communication
- Dashboard improvements and reporting
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Increased efficiency by automating routine tasks with software solutions.
Customer Service Agent
Startek Honduras
04.2021 - 10.2023
- Phone-based customer support
- Order and request management
- Issue resolution and customer satisfaction
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Responded to customer requests for products, services, and company information.
Administrative Intern
Instituto de Previsión Militar
09.2020 - 01.2021
- Payroll support and portfolio analysis
- Collections and credit liquidation
- Income and expense records
Education
MBA - Project Management
Universidad Católica De Honduras
Tegucigalpa, Honduras 05.2001 -
Bachelor of Science - Strategic Business Management
Universidad Católica De Honduras
Tegucigalpa, Honduras 05.2001 -
Skills
Microsoft Excel
Cost analysis
Strategic sourcing
Supplier relationship management
Decision-making
Analytical thinking
Effective communication
Budget planning
Time management abilities
Teamwork and collaboration
Attention to detail
Purchasing strategies
Forecasting techniques
Software
Timeline
Procurement Analyst
Vesta Trading / Grupo Vesta
08.2025 - 02.2026
Track & Trace Specialist
Quadrivius Honduras – PLS Logistics
01.2024 - 01.2025
Customer Service Agent
Startek Honduras
04.2021 - 10.2023
Administrative Intern
Instituto de Previsión Militar
09.2020 - 01.2021
MBA - Project Management
Universidad Católica De Honduras
05.2001 -
Bachelor of Science - Strategic Business Management
Universidad Católica De Honduras
05.2001 -