Office
Lilian Alejandra Flores Panchame
Doctor In Chemistry And Pharmacy
Tegucigalpa,Francisco Morazan
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
15
15
years of professional experience
1
1
Language
Work History
Pharmaceutical Regent
Zambrano Pharmacy Regis Affiliate
02.2021 - Current
- Counted and labeled prescriptions with correct item and quantity.
- Counted, measured and compounded medications following standard procedures.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Developed and implemented improvements to pharmacy organization system.
- Managed opening and closing duties for pharmacy.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Entered and processed patients' prescriptions into internal system
Pharmaceutical Regent
Droguería Y Farmacias Del Ahorro S. A.
03.2018 - 01.2021
- Counted and labeled prescriptions with correct item and quantity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Developed and implemented improvements to pharmacy organization system.
- Managed opening and closing duties for pharmacy.
Pharmaceutical Regent
Kielsa Pharmaceuticals
01.2017 - 03.2018
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Managed opening and closing duties for pharmacy.
After-School Tutor
Independent
02.2012 - 01.2018
- Supported students with helpful study habits and exam strategies.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Tutored struggling, average, and advanced students in english and spanish course materials.
Professional Practice in Food Technology
Hospital Escuela Universitario HEU Parenteral Nutrition Pharmacy
08.2016 - 11.2016
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
Pharmacy Assistant
Farmacia Castillo
01.2009 - 01.2012
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Kept pharmacy counter and related areas clean, neat and organized.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Trained new pharmacy staff on computer system and drug management protocols.
- Answered questions regarding medication instructions and usage.
- Organized pharmacy area to maintain clean and orderly environment.
Education
Doctor in Chemistry And Pharmacy -
Universidad Nacional Autonoma De Honduras (UNAH)
Tegucigalpa Honduras 05.2001 -
Skills
Patient Safety
Operations Management
Professional Ethics
Medication Dispensing
Pharmacy Operations Management
Wellness Services
Regulatory Requirements
Software
Timeline
Pharmaceutical Regent
Zambrano Pharmacy Regis Affiliate
02.2021 - Current
Pharmaceutical Regent
Droguería Y Farmacias Del Ahorro S. A.
03.2018 - 01.2021
Pharmaceutical Regent
Kielsa Pharmaceuticals
01.2017 - 03.2018
Professional Practice in Food Technology
Hospital Escuela Universitario HEU Parenteral Nutrition Pharmacy
08.2016 - 11.2016
After-School Tutor
Independent
02.2012 - 01.2018
Pharmacy Assistant
Farmacia Castillo
01.2009 - 01.2012
Doctor in Chemistry And Pharmacy -
Universidad Nacional Autonoma De Honduras (UNAH)
05.2001 -