Liesl Ondina Cálix Mendoza
Bilingual Executive Assistant
Tela,Honduras
Summary
A bilingual language professional with extensive experience in consecutive interpretation between English and Spanish. Proven ability to facilitate seamless communication and understanding in various settings. Known for collaborative approach and adaptability, contributing to effective team dynamics and successful outcomes.
Overview
33
33
years of professional experience
1
1
Certification
Work History
English-Spanish Consecutive Interpreter
The Workloop
05.2022 - Current
- Maintained professional integrity while handling confidential information during private meetings requiring accurate interpretation services.
- Collaborated closely with fellow interpreters to maintain consistency in terminology and interpretation quality across multiple events.
- Strengthened cross-cultural relationships for international businesses with high-quality consecutive interpreting services.
- Streamlined client interactions by providing real-time interpretation services during meetings, conferences, and presentations.
English Teacher
IHCI
02.2002 - 02.2022
- Maestra de Inglés IHCI Cursos Sabatinos Nivel III
- Developed innovative lesson plans to engage students in English language learning.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Created and implemented activities to foster critical thinking skills of students.
Customer Service Representative
24-In Touch
04.2018 - 01.2022
- Servicio al Cliente.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Intérprete De Inglés a Español Y Español a Inglés
Grupo Levanger
01.2015 - 01.2018
- English-Spanish Interpreter
- Supported legal proceedings by delivering accurate courtroom interpretations, ensuring fair representation for all parties involved.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Customer Service
Startek
04.2014 - 11.2015
- Customer service
- Monitored and reported technical issues to deliver quality customer service.
- Assisted office operations for improved efficiency and customer service satisfaction.
- Interacted directly with customers and team members to maintain high level of customer service, boosting customer service ratings 100%
- Interacted directly with customers and team members to maintain high level of customer service, boosting customer service ratings 95%.
English Teacher
CHILDREN’S WORLD SCHOOL
08.2000 - 06.2009
- Maestra 5to Grado Maestra 1er Grado Maestra 4to Grado Maestra de Preparatoria 3 años Maestra de Literatura Grammar & Spelling 7to Grado Science & Health
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
Executive Assistant
Bufete CASCO ZELAYA
06.2000 - 08.2000
- Secretaria de Marcas
Executive Assistant
Recepción SISTECO
01.2000 - 05.2000
- Secretaria Ejecutiva
Executive Assistant
Recepción EXPLAHSA, Amarateca
01.1998 - 01.1999
- Secretaria Ejecutiva
High School English Teacher
Instituto “Buen Samaritano”
01.1995 - 01.1997
- Maestra de Inglés en Ciclo Común en Secretariado Bilingüe, Escuela e Instituto “Buen Samaritano”
- Traductora de Inglés – Español Misión “Buen Samaritano” Choluteca
Secretaria Ejecutiva
Agencia de Publicidad Marketing de Honduras
02.1993 - 01.1994
- Secretaria Ejecutiva
- English-Spanish Interpreter Workloop
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Education
Educación Primaria - Educacion Secundario
Escuela Adventista “Maranatha”
Valle De Angeles02.1986
Educación Secundaria - Educacion Secundario
Instituto “Superación”
Choluteca02.1989
Educación Superior - Excutive Bilingual Assistant
Instituto Hondureño De Cultura Interamericana “IHCI”
Tegucigalpa, FM06.1993
Computer Basics Expert - Computer Studies
IHCI
Tegucigalpa, FM01.1992
Skills
Client confidentiality
Cross-cultural communication
Subject matter expertise
Memory retention
Language proficiency
Confidentiality practices
Customer relations
[Language] fluency
Interpretation
Legal terminology
Teamwork and collaboration
Excellent communication
Professional ethics
Self motivation
Adaptability and flexibility
Time management abilities
Critical thinking
Certification
Certificate of Recognition: Liesl Calix has participated in the WORKSHOP: New Trends in English. Issued in Comayagüela, Honduras at the 1st day of February, 2002
References
- Jullissa, Funes, Lcda., 9755-7310
- Suyapa, Umanzor, 97 720562
- Libby, Rivas, Ing., 2234-8600 ext. 204, Conatel
- Azucena, Padilla, Lcda., 2227-3224, Better Children World School
- Ilych, Calix, 9946 5591, Supervisor
CONSTANCIA
El Suscrito Director del Instituto Bautista “El Buen Samaritano” con Código No. 0615300200 de la ciudad de San Marcos de Colón, Departamento de Choluteca por este medio HACE CONSTAR Que la Profesora: LIESL ONDINA CALIX, laboró en este Centro Educativo como Catedrática de Inglés en el Area de Secretariado Bilingüe, a partir del 1ero. de Febrero de 1995 hasta el 30 de Noviembre de 1997.
Timeline
English-Spanish Consecutive Interpreter
The Workloop
05.2022 - Current
Customer Service Representative
24-In Touch
04.2018 - 01.2022
Intérprete De Inglés a Español Y Español a Inglés
Grupo Levanger
01.2015 - 01.2018
Customer Service
Startek
04.2014 - 11.2015
English Teacher
IHCI
02.2002 - 02.2022
English Teacher
CHILDREN’S WORLD SCHOOL
08.2000 - 06.2009
Executive Assistant
Bufete CASCO ZELAYA
06.2000 - 08.2000
Executive Assistant
Recepción SISTECO
01.2000 - 05.2000
Executive Assistant
Recepción EXPLAHSA, Amarateca
01.1998 - 01.1999
High School English Teacher
Instituto “Buen Samaritano”
01.1995 - 01.1997
Secretaria Ejecutiva
Agencia de Publicidad Marketing de Honduras
02.1993 - 01.1994
Educación Primaria - Educacion Secundario
Escuela Adventista “Maranatha”
Educación Secundaria - Educacion Secundario
Instituto “Superación”
Educación Superior - Excutive Bilingual Assistant
Instituto Hondureño De Cultura Interamericana “IHCI”
Computer Basics Expert - Computer Studies
IHCI
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