Summary
Overview
Work History
Education
Skills
Timeline
Generic
Liam Pineda

Liam Pineda

Legal Representative
Tegucigalpa,FM

Summary

Adept at cross-cultural communication and Spanish-English fluency, I enhanced client experiences at Lionbridge Interpreter Services through real-time, accurate interpretations. My proactive relationship-building and effective problem-solving led to significant client satisfaction, leveraging both my hard skill in bilingualism and soft skill in client support.

Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.

Overview

2
2
years of professional experience

Work History

Interpreter

Lionbridge Interpeter Services
10.2023 - Current
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.

Legal Service Representative

24-7 Intouch
10.2022 - 12.2024
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Maintained high levels of customer retention with proactive relationship-building strategies.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
  • Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
  • Maintained up-to-date knowledge of relevant laws and regulations to provide accurate counsel to clients at all times.
  • Negotiated favorable settlements for clients through effective communication and persuasive arguments.

Internship Student

Edoo
09.2023 - 11.2023
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Sorted, organized, and maintained files.

Education

High School Diploma -

Colegio Laplace
05.2001 -

Skills

Spanish-English fluency

Timeline

Interpreter

Lionbridge Interpeter Services
10.2023 - Current

Internship Student

Edoo
09.2023 - 11.2023

Legal Service Representative

24-7 Intouch
10.2022 - 12.2024

High School Diploma -

Colegio Laplace
05.2001 -
Liam PinedaLegal Representative