Summary
Overview
Work History
Education
Skills
Languages
Tools I've worked with
Timeline
Generic

KENSY MAJANO

Summary

A reliable and performance-driven inside B2B sales specialist and customer service specialist with ten years of experience and a proven track record in meeting and exceeding targets, building sales pipelines, successfully managing large customer accounts, and maintaining professional relationships with clients. Confident communicator with the ability to train and educate new team members, broadly adaptable to different industries.

Overview

2
2
years of professional experience

Work History

Sales Representative

J Blanton Plumbing
11.2023 - 12.2023
  • Cold-calling 100+ clients daily to let them know about current promotions in the company
  • Cold email 120+ existing clients to update them on new promotions and follow up with past jobs.
  • Assisted in developing marketing materials that showcased the unique selling points of our products or services effectively to potential customers.
  • Contributed valuable feedback from customers to management regarding product improvements or new offerings worth considering for future development plans.

Sales Associate

Unstoppable CEO
10.2022 - 10.2023
  • Screening potential clients through Zoom Meetings
  • Regularly exceeded targeted sales by 10–20% almost every month
  • Following up with new and existing leads.
  • Follow up and convert LinkedIn leads into appointments.
  • I worked as a sales agent through calls and emails.

Sales Specialist

Salesbox
06.2022 - 08.2023
  • Cold called 100+ daily potential customers per shift, providing pertinent information that resulted in a 20% sign-up sale.
  • I attended job training events, including courses and workshops, that improved job performance by 17%.
  • Cold emailing 150+ per shift on the different campaigns I was handling.
  • Set appointments for the different campaigns, exceeding 7% of the monthly target.
  • Follow up with LinkedIn leads to convert them into appointments for five different campaigns.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Met existing customers to review current services and expand sales opportunities.
  • Developed, maintained, and utilized a diverse client base.
  • Kept detailed records of daily activities through an online customer database.

Education

Bachelor in Business Administration - Business Administration

Unitec Laureate International Universities
San Pedro Sula, Honduras
09.2023

Skills

  • Product knowledge
  • Negotiation
  • Interpersonal communication
  • Attention to detail
  • Customer relationships
  • Cold-prospecting
  • Market research
  • Customer service
  • Cold Emailing
  • Converting leads into Appointments

Languages

Spanish
Native language
English
Proficient
C2

Tools I've worked with

  • Zen desk
  • Hubspot
  • High level
  • Intercom
  • Slack
  • Notion
  • Asana
  • Adobe
  • One Drive
  • Base Camp
  • Microsoft

Timeline

Sales Representative

J Blanton Plumbing
11.2023 - 12.2023

Sales Associate

Unstoppable CEO
10.2022 - 10.2023

Sales Specialist

Salesbox
06.2022 - 08.2023

Bachelor in Business Administration - Business Administration

Unitec Laureate International Universities
KENSY MAJANO