Julio Raudales
Financial Administrator And Student
La Ceiba,AT
Summary
Driven finance professional with proven expertise in invoice management and problem-solving abilities, honed at Pesca Del Atlantico S. De R.L. and Caribbean Contact Center. Excelled in enhancing financial accuracy by reducing account discrepancies and boosting customer loyalty through empathetic complaint resolution. Skilled in Microsoft Excel and active listening, achieving streamlined operations and improved client satisfaction.
Overview
3
3
years of professional experience
Work History
Finance Assistant
Pesca Del Atlantico S. De R.L.
2021.09 - Current
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Entered financial data into company accounting system with stringent adherence to data security protocols
- Maintained accurate records of financial transactions in alignment with regulatory requirements.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
- Processed daily financial transactions in support of finance team objectives.
- Resolved discrepancies in financial data to increase accuracy and reduce potential backlogs.
- Reduced discrepancies in accounts receivable by closely monitoring customer payments and following up on overdue balances.
- Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
- Pitched in to assist with special projects and additional tasks.
- Enhanced team productivity with organization of financial documents, making information retrieval more efficient.
Customer Service Representative
Caribbean Contact Center
2021.08 - 2021.09
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
No Degree -
Mazapan School
La Ceiba, Honduras 2001.05 -
Bachelor of Science - Finance
Universidad Tecnologica De Honduras
La Ceiba, Honduras 2001.05 -
High School Diploma -
Santa Teresa Bilingual School
La Ceiba, Honduras 2001.05 -
Skills
Microsoft Excel
Monthly Reporting
Bank Reconciliation
Invoice Management
Accounts Receivable
Bookkeeping
Financial Reporting
Accounts Payable
Data Analysis
Document workflow
Active Listening
Product Knowledge
Complaint resolution
Problem-solving abilities
Data Entry
Data Collection
Appointment Scheduling
Account updating
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Finance Assistant
Pesca Del Atlantico S. De R.L.
2021.09 - Current
Customer Service Representative
Caribbean Contact Center
2021.08 - 2021.09
No Degree -
Mazapan School
2001.05 -
Bachelor of Science - Finance
Universidad Tecnologica De Honduras
2001.05 -
High School Diploma -
Santa Teresa Bilingual School
2001.05 -
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