Juan Carlos Diaz Benitez
Tecnico En Electronica Tecnico Biomedico
Tegucigalpa
Summary
Dynamic technical representative with a proven track record at Inversiones Seb, excelling in problem-solving and customer service. Successfully streamlined troubleshooting processes, enhancing client relations and product reliability. Adept at training teams and optimizing system performance, demonstrating flexibility and adaptability in fast-paced environments.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Representante Tecnico
Inversiones Seb
03.2023 - Current
- Handled escalated customer complaints with professionalism and empathy, working collaboratively with clients to devise mutually satisfactory resolutions.
- Identified opportunities for process improvement within the technical support team, implementing changes that led to increased efficiency.
- Resolved complex technical issues for clients, resulting in increased product reliability.
- Oversaw inventory management for replacement parts and equipment, reducing delays in servicing client requests due to stock shortages.
Tecnico Especial (cocina Y Lavanderia Industrial)
Hospital San Felipe
04.2022 - 12.2022
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
Jeje De Mantenimiento
Inversiones Coban
01.2018 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Tecnico Biomedico - Biomedica
Infop
Tegucigalpa 05.2001 -
Tecnico Industrial En Electronica - Electronica
Instituto Tecnico Honduras
Tegucigalpa 05.2001 -
Ingeniero - Ingenieria Electrica
Unah
Tegucigalpa 02.2025 - Current
Master of Science - Maestria En Energia
Universidad Uth
San FrenciscoSkills
controles electromecanicos
neumatica
Hidraulica
Electromecanica (bobinado de motores)
Problem-solving
Controles electromecanicos
Bobinado de motores electricos
Reparacion de generadores electricos
Programacion de micro plc
Certification
Electroneumatica
Timeline
Ingeniero - Ingenieria Electrica
Unah
02.2025 - Current
Micro plc
01-2025
Programacion de logos y lenguaje vdf
07-2024
Representante Tecnico
Inversiones Seb
03.2023 - Current
Tecnico Especial (cocina Y Lavanderia Industrial)
Hospital San Felipe
04.2022 - 12.2022
Jeje De Mantenimiento
Inversiones Coban
01.2018 - 04.2022
Electroneumatica
10-2016
Vdf
07-2013
Tecnico Biomedico - Biomedica
Infop
05.2001 -
Tecnico Industrial En Electronica - Electronica
Instituto Tecnico Honduras
05.2001 -
Master of Science - Maestria En Energia
Universidad Uth
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