Hi, I’m
Juan Montoya
Network Specialist
San Pedro Sula,CORTES
Judge a man by his questions rather than his answers.
Voltaire
Summary
Bilingual Network Technician with 4+ years of experience in high-demand environments, specializing in data security, operational efficiency, and technical support. CCNA-certified with expertise in network protocols, hardware installation, LAN/WAN management, VPNs, and network security (DDoS mitigation, firewalls). Strong incident response skills and a commitment to continuous improvement.
Experienced with network infrastructure management, ensuring optimal performance and uptime. Utilizes advanced troubleshooting skills to resolve issues promptly and maintain seamless operations. Track record of leading cohesive teams to achieve network reliability and efficiency.
Overview
6
years of professional experience
2
Certifications
Work History
Cable Color Honduras
Network Operations Manager
04.2022 - Current
Job overview
- Evaluated and implemented platform and equipment upgrades provided by international vendors.
- Supervised and administered OLT/ONT monitoring platforms across multiple countries.
- Analyzed and proposed new features to optimize processes.
- Managed servers associated with network platforms.
- Resolved incidents and coordinated with suppliers.
- Trained staff on network platforms and equipment.
- Conducted audits and verified operational status of equipment.
- Managed network services including DHCP and IP conflict resolution.
Cable Color
Junior NOC Engineer
07.2021 - 04.2022
Job overview
- Monitored network capacity and performance.
- Implemented end-to-end IP solutions and VPNs.
- Responded to network security incidents.
- Managed and escalated support tickets.
- Provided advanced technical support to clients.
ASI Network
Network Support Technician (NOC)
07.2019 - 02.2021
Job overview
- Maintained and monitored workstation and server connectivity.
- Coordinated fiber optic installations.
- Installed structured cabling and network equipment.
- Diagnosed hardware/software issues.
- Handled over 20 service requests per hour.
Education
Central American Technological University (UNITEC)San Pedro Sula, Cortes
Telecommunications and Electronics Engineering
University Overview
Completed 80%
Skills
LAN/WAN network administration
VPN configuration and monitoring
Network hardware installation and maintenance
Routing protocols
Second- and third-level technical support
Fault diagnosis
Network troubleshooting
Wireless networking
Network performance monitoring
Customer support
Hardware installation
Telecommunications
Software upgrades
Data center operations
Certification
Cisco Certified Network Associate (CCNA)
Timeline
Network Operations Manager
Cable Color Honduras
04.2022 - Current
Junior NOC Engineer
Cable Color
07.2021 - 04.2022
Network Support Technician (NOC)
ASI Network
07.2019 - 02.2021
Central American Technological University (UNITEC)
Telecommunications and Electronics Engineering
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteImportant To Me
Company CultureFlexible work hoursCareer advancementWork from home optionTeam Building / Company RetreatsAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)