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Associate Principal Engineer

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Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering two years of extensive leadership experience in a fast-paced business process outsourcing (BPO) environment. Committed individual well-versed in providing thorough training, setting team goals, and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.

Organized and dependable candidate capable of managing multiple priorities. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations.

Multi-talented Operational Supervisor with over 6 years of customer service experience . Recognized consistently for performance excellence and contributions to success within service industries. Strengths in resolving problems, improving customer satisfaction, hard work, attention to detail, excellent organizational skills, and driving overall operational improvements.

Eager to showcase my skills proving they align with the company's core values procuring future management roles.

Operador de tractocamión, con amplia experiencia en el sector de hidrocarburos cuento con cursos y capacitaciones para desarrollar mejor mi campo de acción en mi trabajo.
Profesional con una excelente capacidad de organización y amplia experiencia profesional. Me caracterizo por ser una persona muy trabajadora, y por ofrecer una buena atención al cliente, incluyendo la solución de posibles incidencias. En busca de una nueva oportunidad laboral con la que desarrollar mi carrera.

To effort for reputable firm where my management skills to develop, train, motivate, help, give outstanding service and reach crucial expectations, are used and rewarded.

Dynamic Customer Service Agent from KM2 Solutions, adept in call control and demonstrating outstanding communication skills. Excelled in delivering customer satisfaction through empathy and professionalism, successfully managed escalations, and contributed to agent development. Earned SME Certificate, showcasing adaptability and a commitment to excellence.
Dedicated professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Offering strong interpersonal skills and positive attitude, eager to learn and develop in customer-focused environment. Bring solid foundation in communication and problem-solving.
Currently studying at the Francisco Morazan National Pedagogical University to become an English teacher and be able to add value to the company for which our services are provided.

First-rate Quality Assurance Analyst with 5 years of experience offering outstanding support( customer & operations) to our clients of various levels. Exceptional skills and 5 years experience in social media Trust & Safety YouTube Trust and Safety (Business & service delivery operations) and subject matter expert policy strategy & development

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Josuara Ferrera

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Customer Service, Moderation and Quality Analyst Interim

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Telephone Agent

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Customer Service, Moderation and Quality Analyst Interim

Telephone Agent

Telephone Agent

Technical Degree of Human Resources -

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