Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose David Ruiz

San Pedro Sula

Summary

Sales and customer support professional known for achieving high standards and delivering results. Proven ability to enhance customer experiences and drive sales growth. Adept at active listening and closing techniques Reliably collaborates with teams and adapts to changing needs, showcasing strong communication

Overview

4
4
years of professional experience

Work History

Real Estate Inside Sales Agent

YBISA
02.2025 - 07.2025
  • Developed strong client relationships through effective communication and personalized sales approaches.
  • Utilized CRM software to manage leads efficiently, optimizing follow-up strategies for maximum conversion rates.
  • Implemented creative sales strategies to overcome challenges in a competitive market and exceed revenue goals.

Sales Agent Representative

Priceline
12.2023 - 10.2024
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Negotiated prices, terms of sales and service agreements.
  • Maintained current knowledge of evolving changes in marketplace.

Customer Service Representative

Amazon.Inc
01.2023 - 10.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Customer Service Representative

Walmart
12.2021 - 09.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Processed customer orders and accurately handled payment transactions.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.

Education

High School Diploma -

Angels Billingual Institute
San Pedro Sula, Honduras
06-2021

Skills

  • Objection handling
  • Closing techniques
  • Customer relationship management
  • Active Listening
  • Cold calling

Languages

Spanish
Native language
English
Proficient
C2

Timeline

Real Estate Inside Sales Agent

YBISA
02.2025 - 07.2025

Sales Agent Representative

Priceline
12.2023 - 10.2024

Customer Service Representative

Amazon.Inc
01.2023 - 10.2023

Customer Service Representative

Walmart
12.2021 - 09.2022

High School Diploma -

Angels Billingual Institute

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Jose David Ruiz