Microsoft Excel
Jorge Espinoza
Civil Engineer
La Ceiba,AT
Summary
Sales leader with sound judgment, good planning abilities and interpersonal communication strengths
Customer-oriented General Manager with over 10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Strategic planner with comprehensive managerial acumen, offering vision and motivational value.
Ambitious General Manager with adequate and productive skills. Effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing value within our businesses.
Strong management related to agronomic/agricultural business and restaurant franchise operations in general.
Overview
15
15
years of professional experience
2
2
Languages
Work History
General Manager
Noza Lunaje Asociados
Tegucigalpa, Francisco Morazan
04.2021 - Current
- Prepared annual budgets with controls to prevent overages.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
- Supervised daily activities of restaurant of over 10 employees.
- Recruited, hired and trained talented staff to fill vacancies.
- Raised capital to launch restaurant seating guests.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Managed payroll, daily deposits and cost controls.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Developed unique events and special promotions to drive sales.
- Enhanced sales by promoting products through social media and assisting with creative menu selections.
- Motivated staff to perform at peak efficiency and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
General Manager
Aquacultura Espinoza
La Ceiba, Atlantida
04.2018 - Current
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Debt control for budgeting of production costs
- One to one client services in order to establish commercial relations
- Marketing of products in order to expose value.
- Technical analysis of production developments to guarante proper outcomes based on market needs.
- Prepared annual budgets with controls to prevent overages.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Accomplished multiple tasks within established timeframes.
- Evaluated suppliers to maintain cost controls and improve operations.
- Developed and maintained relationships with customers and suppliers through account development.
General Manager
Inversiones Espinoza
La Ceiba, Atlantida
06.2012 - 04.2021
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Utilized enterprise risk management software to improve operational insight and planning.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Developed and maintained relationships with customers and suppliers through account development.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Introduced new methods, practices and systems to reduce turnaround time.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed budget implementations, employee evaluations and contract details.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Identified trends in customer marketplaces to develop valuable solutions.
Education
High School Diploma -
La Ceiba Bilingual School
La Ceiba 05.2004 - 05.2004
Bachelor of Science - Civil Engineering
UNITEC
Tegucigalpa 06.2012 - 06.2012
Skills
Performance improvement
Client account management
Budget development
Project Management
Sales expertise
Budgeting
Consistently meet goals
Relationship building
Coaching and mentoring
Recipes and menu planning
Effective leader
Exceptional interpersonal communication
Staff training/development
Budget administration
Efficient multi-tasker
Business Development
Deadline-oriented
Verbal and written communication
Operations management
Recruitment
Food preparation and safety
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement with staffs of more than 25 members.
- Used Microsoft Office to develop inventory tracking, sales forecasting and evaluation and employee efficacy spreadsheets.
- Collaborated with team of sales representatives in the development of our business goals.
- Increased sales by at least 20% while reducing food costs by in various ways , leading to a added net profits in the last year.
- Impulsing the formation of new branches of our businesses for wider market needs.
Software
Microsoft Word
Microsoft Powerpoint
Ableton Live
HX Edit
Guitar and music theory
Intermediate to advanced level of guitar playing with an average knowledge of music theory.
Music software manipulation for song productions.
Timeline
General Manager
Noza Lunaje Asociados
04.2021 - Current
General Manager
Aquacultura Espinoza
04.2018 - Current
General Manager
Inversiones Espinoza
06.2012 - 04.2021
Bachelor of Science - Civil Engineering
UNITEC
06.2012 - 06.2012
High School Diploma -
La Ceiba Bilingual School
05.2004 - 05.2004