Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessel Manzanarez Pacheco

Jessel Manzanarez Pacheco

La Lima

Summary

Profesional de almacén con experiencia en gestión de inventario, logística y cumplimiento de pedidos. Se centra en la colaboración en equipo y la consecución de resultados, adaptándose a las prioridades cambiantes. Experto en la operación de montacargas, la gestión de envíos y recepciones, y el mantenimiento de espacios de trabajo organizados. Conocido por su fiabilidad, eficiencia y proactividad para la resolución de problemas.


Profesional de almacén con experiencia en gestión de inventario, logística y cumplimiento de pedidos. Se centra en la colaboración en equipo y la consecución de resultados, adaptándose a las prioridades cambiantes. Experto en la operación de montacargas, la gestión de envíos y recepciones, y el mantenimiento de espacios de trabajo organizados. Conocido por su confiabilidad, eficiencia y proactividad para la resolución de problemas.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Intake Specialist Y Recepcionista

Raleigh Immigration Law Firm
12.2023 - 12.2025
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
  • Completed intake assessment forms and filed clients' Inmigración.
  • Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Maintained accurate, up-to-date client records for reliable reference and communications.
  • Supported team members through collaborative problem-solving, leading to enhanced productivity and overall workplace morale.
  • Collaborated with other departments to streamline workflow processes, resulting in increased efficiency and a more cohesive organizational structure.
  • Enhanced office productivity by handling high volume of callers per day.

Auxiliary Supervisor

Hondumedia S De R.L
07.2010 - 07.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Reduced shipment errors, meticulously verifying items against order sheets before dispatch.
  • Streamlined receiving process to expedite availability of new stock on warehouse floor.

Auxiliar De Bodega

Jasper Honduras
05.2008 - 06.2009
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.

Education

Diseño Grafico -

Universidad San Pedro Sula
San Pedro Sula, Honduras
08-2015

Bachiller Técnico Industrial -

Centro Técnico Hondureño Alemán
San Pedro Sula, Honduras
11-2008

Skills

  • Data entry
  • Intake assessment
  • Compassionate communication
  • Critical thinking skills
  • Assertiveness
  • Progress reporting
  • Follow-up skills
  • Empathic communication
  • Client intake
  • Appointment scheduling
  • Scheduling appointments
  • Confidentiality
  • Client intakes
  • Microsoft office
  • Customer service
  • Maintaining client records
  • Collaboration and teamwork
  • Client screening
  • Client and family interviews
  • Document management
  • Client needs assessments

Certification

  • S3 Dojo - Capacitacion- 4 meses
  • Servicio al cliente -Capacitacion - FUNADEH
  • Teoria del Color - Capacitacion - J7
  • Word - Capacitacion - FUNADEH
  • HubSpot

Timeline

Intake Specialist Y Recepcionista

Raleigh Immigration Law Firm
12.2023 - 12.2025

Auxiliary Supervisor

Hondumedia S De R.L
07.2010 - 07.2023

Auxiliar De Bodega

Jasper Honduras
05.2008 - 06.2009

Diseño Grafico -

Universidad San Pedro Sula

Bachiller Técnico Industrial -

Centro Técnico Hondureño Alemán

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Jessel Manzanarez Pacheco