Jennifer Boquin
Bachelor Of Science In Industrial And Business Administration
Tegucigalpa
Summary
Results-driven professional with proven track record in account management and client relations. Adept at developing strategies that enhance client satisfaction and drive business growth. Known for collaborative teamwork and flexibility in meeting changing business demands. Expertise in negotiation and relationship-building.
Overview
15
15
years of professional experience
2
2
Certifications
1
1
Language
Work History
Senior Key Account Manager
Samsung Electronics Latinoamerica
10.2023 - Current
- Lead the sales strategy for the B2C segment in the Audio and Video division, ensuring the achievement of sales and profitability targets.
- Drive the strategic growth of assigned clients, optimizing their development, and maximizing business opportunities.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Elaborate analyses, forecasts, and key sales reports, developing action plans to achieve commercial objectives.
- Supervise the activities of the competition in the market, identifying opportunities and defining strategies in pricing, sales, promotions, and services.
Retail Territory Manager
Puma Energy Honduras
09.2020 - 09.2023
- I developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- I improved customer satisfaction and retention through frequent visits, timely responses to inquiries, and effective problem resolution.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- I analyzed sales data to identify opportunities for improvement, and I applied strategies that maximized commercial growth.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
General Manager
New Horizons Honduras
06.2019 - 05.2020
- I developed and executed strategic plans for growth and expansion, successfully reintroducing the brand back into the Honduran market.
- I managed a diverse team of professionals, promoting a positive work environment and high employee satisfaction.
- Supervised the implementation of budgets, employee evaluations, and contractual details with the parent company in the U.S. to ensure compliance with organizational objectives.
- I directed sales efforts comprehensively, maintaining high levels of customer satisfaction.
Sales Executive - Banca+
Banco Ficohsa
01.2018 - 05.2019
- I developed and executed sales strategies for financial products, increasing the acquisition of new clients and expanding the existing client portfolio.
- I managed relationships with VIP clients from the Banca+ portfolio, providing personalized financial solutions that met their needs and generated long-term loyalty.
- I advised and offered banking products, from savings accounts to investment products, with a consultative approach to maximize value for the client.
B2B Sales Executive
Tigo Business
09.2015 - 08.2017
- I developed and managed business strategies for large accounts and clients in the government sector, ensuring portfolio growth and long-term satisfaction of key clients.
- I maintained close relationships with decision-makers in strategic sectors, offering personalized telecommunications and technology solutions that addressed their operational needs.
- I led negotiations and closures of high-value contracts, ensuring competitive and profitable conditions for Tigo and its clients.
- I collaborated in the development and implementation of commercial proposals and customized projects, aligned with the specific requirements of each client.
Demand Executive
Kimberly-Clark
08.2010 - 08.2015
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated favorable terms with suppliers to improve product margins and competitiveness.
Education
Master of Science - Business Administration
Universidad Tecnológica Centroamericana
01-2017
Bachelor of Science - Bachelor of Science in Industrial And Business Adm
Universidad Tecnológica Centroamericana
12-2010
Skills
Industry expertise
Relationship selling
Key account management
Data-driven decision making
Client relationship building
Sales negotiations
Certification
English Certification High-Advanced Level
Timeline
Senior Key Account Manager
Samsung Electronics Latinoamerica
10.2023 - Current
Retail Territory Manager
Puma Energy Honduras
09.2020 - 09.2023
General Manager
New Horizons Honduras
06.2019 - 05.2020
Sales Executive - Banca+
Banco Ficohsa
01.2018 - 05.2019
B2B Sales Executive
Tigo Business
09.2015 - 08.2017
Demand Executive
Kimberly-Clark
08.2010 - 08.2015
Master of Science - Business Administration
Universidad Tecnológica Centroamericana
Bachelor of Science - Bachelor of Science in Industrial And Business Adm
Universidad Tecnológica Centroamericana
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