Jaimy Videa Flores

• Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
• Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
• Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
• Increased efficiency by streamlining data analysis processes and implementing automation tools.
• Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
• Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
• Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
• Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
• Supported budgeting processes by providing accurate forecasts and timely variance analyses.
• Enhanced report accuracy, conducting thorough data audits on regular basis.
• Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
• Spearheaded project to integrate new analytics software, boosting data analysis capabilities.
• Improved team collaboration with implementation of new communication tools.
• Enhanced data accuracy by meticulously validating and updating customer information in database.
• Improved decision-making processes, providing senior management with detailed analysis and actionable insights.
• Educated staff on organizational mission and goals to help employees achieve success.
• Frequently inspected production area to verify proper equipment operation.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Maintained database systems to track and analyze operational data.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Conducted regular reviews of operations and identified areas for improvement.
• Collected, arranged, and input information into database system.
• Facilitated workshops on data visualization tools, enhancing team's reporting capabilities.
• Optimized operational efficiency by redesigning workflow processes.
• Streamlined reporting processes, significantly reducing time required to generate insights.
• Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports
• Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks

• Enhanced customer satisfaction by streamlining communication channels and improving response times.
• Developed innovative solutions to complex problems, resulting in improved organizational performance.
• Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
• Prepared annual data to determine metrics for operational performance.
• Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
• Located bottlenecks to streamline existing processes.
• Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
• Identified trends and assessed opportunities to improve processes and execution.

• Established long-term client relationships through consistent delivery of high-quality products and services.
• Enhanced customer satisfaction by streamlining communication channels and improving response times.
• Achieved company growth by implementing strategic marketing plans and business development initiatives.
• Orchestrated successful turnaround strategy for underperforming business units, restoring profitability within year.
• Achieved industry-leading customer satisfaction scores by revamping customer feedback and resolution process.
• Developed strategic partnerships with industry leaders, enhancing company reputation and access to new customers.
• Enhanced online presence and e-commerce sales through overhaul of company website and digital marketing strategies.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Trained and guided team members to maintain high productivity and performance metrics.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Gestionando 6 visitas diarias para cumplimiento de metas, aumentado la productividad en ventas

Self-motivated, with strong sense of personal responsibility.

• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in team environment.
• Worked well in team setting, providing support and guidance.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Participated in team projects, demonstrating ability to work collaboratively and effectively.
• Resolved problems, improved operations and provided exceptional service.
• Organized and detail-oriented with strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Strengthened communication skills through regular interactions with others.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.

• Established long-term client relationships through consistent delivery of high-quality products and services.
• Enhanced customer satisfaction by streamlining communication channels and improving response times.
• Developed innovative solutions to complex problems, resulting in improved organizational performance.
• Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
• Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
• Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
• Expanded market presence by identifying new business opportunities and forging strategic partnerships.
• Achieved industry-leading customer satisfaction scores by revamping customer feedback and resolution process.
• Orchestrated successful turnaround strategy for underperforming business units, restoring profitability within year.
• Enhanced online presence and e-commerce sales through overhaul of company website and digital marketing strategies.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Supervised creation of exciting merchandise displays to catch attention of store customers.

• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Handled confidential and sensitive information with discretion and tact.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Organized and coordinated conferences and monthly meetings.
• Served as a liaison between departments to facilitate effective communication throughout the company.
• Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
• Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
• Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

• Analyzed and negotiated [Product or Service ] and terms and conditions.
• Performed other duties to support goals and objectives of relationship management teams.
• Built and maintained relationships with associates, customers and vendors.
• Increased client satisfaction by providing expert advice on commercial strategies and market trends.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend, and holiday shifts.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Paid attention to detail while completing assignments.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Organized and detail-oriented with a strong work ethic.
• Resolved problems, improved operations and provided exceptional service.
• Proved successful working within tight deadlines and a fast-paced environment.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• Contributed to positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Assisted manager in all aspects of business operations.
• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
• Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
• Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
• Strengthened supplier relationships by negotiating favorable terms and managing contracts efficiently.
• Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
• Streamlined office operations by effectively monitoring and addressing client correspondence and data communications

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Welcomed customers and helped determine their needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Worked flexible schedule and extra shifts to meet business needs.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Identified and resolved discrepancies and errors in customer accounts.

• Self-motivated, with strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in team environment.
• Worked well in team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Manage more than 50 calls day
• Self-motivated, with strong sense of personal responsibility
• Proven ability to learn quickly and adapt to new situations
• Skilled at working independently and collaboratively in team environment
• Worked well in team setting, providing support and guidance
• Excellent communication skills, both verbal and written