Henry Tran
Hanoi
Summary
Dynamic leader with a proven track record at GTS Vietnam, excelling in operational excellence and strategic visioning. Spearheaded initiatives that significantly enhanced productivity and efficiency, fostering a culture of continuous improvement. Skilled in project management and corporate communications, achieving substantial business growth and stakeholder value. Results-driven CEO with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Top-notch CEO with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
16
16
years of professional experience
Work History
Vice Director
QSoft Vietnam
01.2009 - 05.2018
- Introduced innovative solutions to streamline operations, leading to enhanced productivity and efficiency.
- Championed the implementation of cutting-edge technologies and systems to help the organization remain competitive in a rapidly evolving market landscape.
- Developed and executed marketing campaigns to generate brand awareness and drive customer acquisition.
- Promoted a culture of continuous improvement by encouraging feedback from staff members and implementing necessary changes accordingly.
- Spearheaded new product development initiatives, contributing to a diverse and competitive product portfolio.
- Established organizational goals in alignment with company vision, providing clear direction for all employees to follow.
- Improved team collaboration by streamlining internal communication processes.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed budgets and financial reporting, ensuring optimal resource allocation and fiscal responsibility.
- Developed detailed plans based on broad guidance and direction.
- Established team priorities, maintained schedules and monitored performance.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Director of Operations
NTQ Solution
08.2018 - 01.2022
- Monitored budget and utilized operational resources.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Reported issues to higher management with great detail.
- Defined, implemented, and revised operational policies and guidelines.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Oversaw day-to-day production activities in accordance with business objectives.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
CEO
GTS Vietnam
01.2022 - Current
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Fostered strong relationships with industry partners to expand business opportunities.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Developed a high-performance executive team for improved productivity and efficiency.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Managed financial, operational and human resources to optimize business performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Drove profitability with thorough financial analysis and strategic decision making.
- Oversaw business-wide changes to modernize procedures and organization.
- Directed technological improvements, reducing waste and business bottlenecks.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Initiated strategy to drive company growth and increase market share and profitability.
- Monitored key business risks and established risk management procedures.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Fostered culture of continuous improvement, encouraging innovation and rewarding exceptional performance.
- Directed launch of innovative products, capturing new market segments and driving revenue growth.
- Developed high-performing executive team by recruiting top talent and implementing comprehensive training programs.
- Pioneered corporate social responsibility initiatives, significantly impacting community development and sustainability.
- Enhanced stakeholder value by consistently exceeding financial targets and delivering robust shareholder returns.
- Streamlined operational processes to boost efficiency, adopting innovative technologies and methodologies.
- Nurtured key strategic partnerships that resulted in enhanced product offerings and expanded customer base.
- Orchestrated company-wide digital transformation, enhancing data analytics capabilities and operational agility.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Education
Master of Business Administration - Business Administration And Management
International Business Management Institute
Berlin, GermanyBachelor of Science - Information Technology
Thai Nguyen University
Thai Nguyen, VietnamIT Project Management Professional Certificate - Information Technology
University of Washington
BothellPortfolio Management, Governance, & The PMO - Information Technology
University of Washington
BothellLeadership And Management For PM Practitioners - Information Technology
University of Washington
BothellStrategic Applications of IT Project & Program Man - Information Technology
University of Washington
BothellGlobal Standard PMI - Project Management
PMI®
PMP Certification - Project Management
PMI®
Agile Leadership Principles And Practices - Organizational Leadership
University System of Maryland
Business English Certification -
International Business Management Institute
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Operations Management
- Organizational Development
- Corporate Communications
- Human Resources Management
- Project Management
- Project Planning
- Project planning and development
- Project Scheduling
- KPI Tracking
- Product Strategy
- Product Lifecycle Management
- Portfolio Management
- Departmental Coordination
- Operational Analysis
- Policy Development
- Systems Organization
- Board Collaboration
Languages
Vietnamese
Native language
English
Advanced
C1
Timeline
CEO
GTS Vietnam
01.2022 - Current
Director of Operations
NTQ Solution
08.2018 - 01.2022
Vice Director
QSoft Vietnam
01.2009 - 05.2018
Master of Business Administration - Business Administration And Management
International Business Management Institute
Bachelor of Science - Information Technology
Thai Nguyen University
IT Project Management Professional Certificate - Information Technology
University of Washington
Portfolio Management, Governance, & The PMO - Information Technology
University of Washington
Leadership And Management For PM Practitioners - Information Technology
University of Washington
Strategic Applications of IT Project & Program Man - Information Technology
University of Washington
Global Standard PMI - Project Management
PMI®
PMP Certification - Project Management
PMI®
Agile Leadership Principles And Practices - Organizational Leadership
University System of Maryland
Business English Certification -
International Business Management Institute
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