Gabriela Torres

• Receive all calls related to medical appointments, messages to provider, provide exceptional customer service.

• Attend all incoming calls for technical support, customer service, order status and guide them thru every concern related to orders, appliances.

• Assist as a Medical Interpreter for AMN Account

• Service as a Voice Interpreter on a temporary vacant, part time opportunity performed on evenings.

• Completing and processing all requisites needed for transportation companies to be in compliance with the Department of Transportation. Maintain constant communication with carriers and drivers, gather and obtain all the information, requirements and process them. Assist in Audits and follow up.

• Offering clients different options and logistics services such as maritime, land, and air transportation. Also communicate with customers to follow up on upcoming shipments, offer them and discuss pricing rates, coordinate shipments and container complete loading day.
• Also participated as an assistant for recruiting department, interacting with possible candidates for outside sales. Interview them, and analyze each profile for the next process in hiring.

Received incoming calls from clients that needed reservations at a hotel. Provided them all options and assisted them.

• Customer service agent for different campaigns offering personalized attention and detail to customers

• Reviewing reports on different pricing ranges everyday and checking on their status, every product had its own margin within and needed to be analyzed depending on the condition.
• Worked with the receiving, inventory, and purchase departments.

• Quoting and purchasing equipment parts for all the 28 worldwide club's stores.
• Follow up on inventory and parts for the warehouse equipments

• Followed up on the export of cell phones and computer parts. Also performed admin tasks such as account payables, and customer invoicing.

• Performed small accounting paperwork, customer service, and follow-up for orders, invoicing, and shipping process.
• Mainly in charge of the complete operation for the Miami Office.