Proactive and dedicated administrative professional with a strong background in account management, customer success, admissions and education. Ambitious and detail-oriented, excels at leading teams and achieving goals and objectives with excellence. Ability to quickly adapt to any multicultural environment has been instrumental in success.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Admissions Advisor
EDUTECHLoft- Pacific College of Health and Science
12.2022 - Current
Perform work with a diverse student inquiry population and have a high level of account management skills, including customer service, rapport building, and follow-up
Conduct telephone and virtual interviews with prospective students
Evaluate the prospective student's needs, interests, and qualifications to help the prospective student make an informed decision to attend or not attend the college
Present information regarding the college's programs and tuition in a factual and ethical manner
Act as a liaison with College departments to facilitate the best student experience
Dynamic, outgoing, and positive with a strong focus on exceptional customer service
Daily use of Office365, Salesforce, Bookings, DialPad, and more
Learning Coach and Operations Assistant
Guidepost Montessori
01.2022 - 11.2022
Learning Coach in Children's House classroom at Guidepost Montessori
Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
Planned lessons for allotted time to strengthen weak subjects and build skills.
Management of school operations
Carried out school tours for prospective parents and admissions (85% of retentions)
Management of marketing and social media
Executive Assistant
Nigen International Trading Corporation
09.2018 - 12.2021
Assistant of Chief Operations Officer
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handled confidential and sensitive information with discretion and tact.
Screened calls and emails and responded accordingly to support executive correspondence.
Developed strong relationships with customers leading to improved contract terms resulting in cost savings for the company.
Education
Children's House Montessori Training -
The Prepared Montessorian
02.2022 - 9 2022
Bachelor of Business Administration - International Finance, Global Management
Yuan Ze University
09.2016 - 1 2021
Skills
Organized and detailed-oriented
Volunteerworkandspecializations
Cultural Navigator, Global Cultural Initiative, Cultural Navigator in different elementary schools, sharing my country's culture and recognized for being an avid and ambitious navigator., 2019-2021
Medical Interpreter, Operation Smile, 2015
Google Project Management Specialization, Present
Timeline
Admissions Advisor
EDUTECHLoft- Pacific College of Health and Science
12.2022 - Current
Children's House Montessori Training -
The Prepared Montessorian
02.2022 - 9 2022
Learning Coach and Operations Assistant
Guidepost Montessori
01.2022 - 11.2022
Executive Assistant
Nigen International Trading Corporation
09.2018 - 12.2021
Bachelor of Business Administration - International Finance, Global Management
Yuan Ze University
09.2016 - 1 2021
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