Frances Banegas
Admissions Advisor
Tegucigalpa,FM
Summary
Proactive and dedicated administrative professional with a strong background in account management, customer success, admissions and education. Ambitious and detail-oriented, excels at leading teams and achieving goals and objectives with excellence. Ability to quickly adapt to any multicultural environment has been instrumental in success.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Admissions Advisor
EDUTECHLoft- Pacific College of Health and Science
12.2022 - Current
- Perform work with a diverse student inquiry population and have a high level of account management skills, including customer service, rapport building, and follow-up
- Conduct telephone and virtual interviews with prospective students
- Evaluate the prospective student's needs, interests, and qualifications to help the prospective student make an informed decision to attend or not attend the college
- Present information regarding the college's programs and tuition in a factual and ethical manner
- Act as a liaison with College departments to facilitate the best student experience
- Dynamic, outgoing, and positive with a strong focus on exceptional customer service
- Daily use of Office365, Salesforce, Bookings, DialPad, and more
Learning Coach and Operations Assistant
Guidepost Montessori
01.2022 - 11.2022
- Learning Coach in Children's House classroom at Guidepost Montessori
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Management of school operations
- Carried out school tours for prospective parents and admissions (85% of retentions)
- Management of marketing and social media
Executive Assistant
Nigen International Trading Corporation
09.2018 - 12.2021
- Assistant of Chief Operations Officer
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Developed strong relationships with customers leading to improved contract terms resulting in cost savings for the company.
Education
Children's House Montessori Training -
The Prepared Montessorian
02.2022 - 9 2022
Bachelor of Business Administration - International Finance, Global Management
Yuan Ze University
09.2016 - 1 2021
Skills
Organized and detailed-oriented
Goal-oriented mindset
Time Management
Cross Cultural Communication
Outstanding Customer Engagement
Sales Support
Bookkeeping (Quickbooks)
Adobe Applications
MS Office applications
Goal-oriented mindset
CRM proficiency
Time Management
Volunteerworkandspecializations
- Cultural Navigator, Global Cultural Initiative, Cultural Navigator in different elementary schools, sharing my country's culture and recognized for being an avid and ambitious navigator., 2019-2021
- Medical Interpreter, Operation Smile, 2015
- Google Project Management Specialization, Present
Timeline
Admissions Advisor
EDUTECHLoft- Pacific College of Health and Science
12.2022 - Current
Children's House Montessori Training -
The Prepared Montessorian
02.2022 - 9 2022
Learning Coach and Operations Assistant
Guidepost Montessori
01.2022 - 11.2022
Executive Assistant
Nigen International Trading Corporation
09.2018 - 12.2021
Bachelor of Business Administration - International Finance, Global Management
Yuan Ze University
09.2016 - 1 2021