Francelia Valester
Bachelor In Business Administration
Choluteca,Choluteca
Summary
Driven General Manager/Owner at Puma Panamericana/Quickmart, adept in project management and exceptional interpersonal communication. Excelled in fostering client/vendor loyalty, steering financial growth, and leading teams to surpass sales goals. Demonstrated expertise in staff development and inventory management, ensuring operational excellence and customer satisfaction.
Overview
23
23
years of professional experience
Work History
General Manager/Owner
Puma Panamericana/Quickmart
Choluteca
06.2001 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Education
Bachelor In Business Administration - Business Administration
Universidad Nacional Autonoma De Honduras
Tegucigalpa 01.2000
Skills
Project Management
Accomplishments
My husband and I have successfully created a company and a brand that has been well received by clients and our sales since the completion have more than doubled. I love providing the best customer service to create fidelity and increase new customers. I strive to always provide the best products to satisfy and meet the demands of those who visit us. I speak 2 languages perfectly and have knowledge in French also. We have a great group of employees who have a great attitude because I try to create and motivate them to go above and beyond.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Interests
I am interested in cultivating new friendships, travelling, helping others who are in need Learning new activities, reading, spending time with my family and God
Timeline
General Manager/Owner
Puma Panamericana/Quickmart
06.2001 - Current
Bachelor In Business Administration - Business Administration
Universidad Nacional Autonoma De Honduras
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