Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Hi, I’m

Erika Jaqueline Espinal Romero

Perito Mercantil Y Contador Publico
Tegucigalpa ,FM
Erika Jaqueline  Espinal Romero

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
years of professional experience
4
years of post-secondary education
1
Certification
2
Languages

Work History

Restaurante De La Finca Angus , Tegucigalpa

Manager
03.2019 - 08.2022

Job overview

  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Bar y Restaurante La Cantina , Tegucigalpa

Server Supervisor
06.2011 - 08.2018

Job overview

  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Monitored server performance and provided feedback to enhance server delivery.

Education

Instituto Mixto Honduras Tegucigalpa

High School Diploma
02.2003 - 11.2006

University Overview

Skills

Staff Management

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Certification

Certicacion Internacional Maxwell Leadership

Availability
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Timeline

Certicacion Internacional Maxwell Leadership

08-2022
Manager
Restaurante De La Finca Angus
03.2019 - 08.2022
Server Supervisor
Bar y Restaurante La Cantina
06.2011 - 08.2018
Instituto Mixto Honduras
High School Diploma
02.2003 - 11.2006
Erika Jaqueline Espinal Romero Perito Mercantil Y Contador Publico