Elvin Socorro Mendez
Honduras, Choluteca
Summary
Dynamic professional with a proven track record in the hospitality and retail sectors, notably at Hotel Camino Real. Excelled in enhancing customer satisfaction and streamlining operations, leveraging negotiation expertise and a fast-learning ability. Achieved significant improvements in efficiency and service quality by focusing on strategic pricing and exceptional communication skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Clothing Merchant
Self-employeed
05.2017 - 01.2025
- Performed regular competitor analysis to stay informed about industry trends and adjust strategies accordingly.
- Utilized excellent communication skills to resolve customer complaints promptly and professionally.
- Developed strong relationships with vendors to secure exclusive merchandise, enhancing store uniqueness.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
Stewarding
Hotel Camino Real
11.2015 - 08.2017
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
Banquet Setup
Hotel Camino Real
04.2010 - 02.2013
- Ensured seamless event execution through thorough training in banquet setup and service techniques.
- Streamlined banquet setup process for improved efficiency and reduced labor costs.
- Enhanced guest satisfaction by providing exceptional banquet setup and service.
- Improved event efficiency by organizing and coordinating banquet setup, teardown, and equipment management.
- Assisted with the setup and breakdown of event spaces, ensuring prompt completion for seamless transitions.
Housekeeper
Hotel Camino Real
02.2005 - 03.2010
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
High School Diploma -
Escuela Pedro Nufio, Barrio Los Mangos
Ciudad Choluteca, HondurasHigh School Diploma -
Por Un Mañana Mejor
Ciudad Choluteca, HondurasSkills
- Pricing strategy
- Negotiation expertise
- Marketing techniques
- Fast Learner
- Sales reporting
- Goal orientation
Languages
Spanish
Native or Bilingual
Timeline
Clothing Merchant
Self-employeed
05.2017 - 01.2025
Stewarding
Hotel Camino Real
11.2015 - 08.2017
Banquet Setup
Hotel Camino Real
04.2010 - 02.2013
Housekeeper
Hotel Camino Real
02.2005 - 03.2010
High School Diploma -
Escuela Pedro Nufio, Barrio Los Mangos
High School Diploma -
Por Un Mañana Mejor
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