Edgard Pinto

• Strategic Import Management: Oversee comprehensive import process of finished products, ensuring timely and efficient availability in domestic market. Develop strategies to optimize supply chain, ensuring alignment with six-month demand projections and planned arrivals. Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
• Optimization of Supplier Relationships: Maintain proactive communication with international suppliers to coordinate productions, shipments, and arrival dates, strengthening commercial relationships. Negotiate contractual conditions to ensure favorable terms and compliance with deadlines.
• International Coordination: Lead weekly meetings with planning team for Latin America and United States, facilitating global strategy coordination and goal alignment. Participate in international logistics projects to improve efficiency and synergy between operations in different regions.
• Continuous Analysis and Update: Analyze and update daily, weekly, and monthly flows for each SKU, enabling agile and precise inventory management. Implement monitoring systems to identify improvement opportunities and ensure informed decision-making. Analyze shipping reports to identify opportunities for cost savings
• Customer Success Focus: Implemented feedback loop with internal stakeholders to ensure customer satisfaction and timely resolution of any issues related to product availability, enhancing overall client experience.
• Project Management: Managed cross-functional projects to streamline import processes and reduce lead times, coordinating efforts between suppliers, logistics providers, and internal teams.

Key Achievements:

• Reduced import lead times by 15% through process optimization and improved supplier coordination.
• Implemented a new inventory tracking system, resulting in an increase in inventory & forecast accuracy.
• Fostered strong relationships with key suppliers, leading to improved terms and collaborative problem-solving.
• Effectively managed remote communication and collaboration with U.S.-based teams and suppliers, ensuring seamless operations and project success.

• Process Analysis: Conducted thorough analysis of manufacturing processes to identify areas for improvement. Evaluated workflow, identified bottlenecks, and analyzed production data to pinpoint critical areas requiring attention.
• Implementation of Technological Solutions: Proposed and implemented innovative technological solutions to optimize manufacturing processes, including installing sensors to monitor machinery performance, automating tasks, and introducing advanced quality control systems.
• Cost Reduction: Worked closely with multidisciplinary teams to identify cost reduction opportunities without compromising product quality. Negotiated with suppliers, sought cost-efficient alternatives, and optimized resource usage.
• Change Management: Facilitated implementation of process changes, ensuring staff were properly trained and committed to new initiatives. Conducted training sessions and effectively communicated benefits of proposed changes.
• Customer Engagement: Acted as a liaison between production and customers to ensure their requirements and feedback were incorporated into process improvements, resulting in higher customer satisfaction.
• Supply Chain Optimization: Streamlined supply chain processes to improve production efficiency and reduce lead times.

Key Achievements:

• Achieved $95,000 yearly savings in operational costs through implementation of technological solutions and process improvements.
• Successfully led transition to new production line.
• Improved customer satisfaction scores by incorporating client feedback into process enhancements.
• Managed coordination with U.S.-based stakeholders to ensure alignment and successful implementation of process improvements.

• Warehouse Supervision and Management: Led a team in warehouse, coordinating product receiving, storage, and dispatch activities. Maintained precise inventory control to meet customer needs in a timely manner.
• Store Sales: Assisted customers in selecting products suitable for their needs, managed sales transactions, and ensured exceptional customer service to foster strong business relationships.
• Quoting and Management of Construction Projects: Developed business relationships with potential and existing clients, providing quotes for products and services for large-scale construction projects. Visited construction sites, understood client needs, and offered solutions that met their requirements and expectations.
• Customer Relationship Management: Built and maintained strong relationships with key clients, understanding their needs and ensuring their satisfaction through tailored solutions and exceptional service.
• Logistics Coordination: Coordinated logistics for product deliveries to ensure timely arrival and customer satisfaction.

Key Achievements:

• Increased sales through effective customer relationship management and strategic sales initiatives.
• Improved inventory turnover rate by 15% through enhanced warehouse management practices.
• Developed loyal customer base by providing personalized service and maintaining regular communication with clients.
• Successfully managed logistics for large-scale construction projects, ensuring on-time delivery and client satisfaction.