Claudia Moreno
Business Administrator
Tegucigalpa,FM
Summary
Polished Administrative Assistant with more than 3 years supporting human resources daily function and activities in companies with 100+ employees. Versatile team player when tackling various tasks from onboarding new staff to database management. Attentive with outstanding communication, employee motivation and development for excellent company productivity.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Dog Walker
Entrepreneurship
Tegucigalpa, FM
11.2021 - Current
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Worked with more than 3+ animals each day to provide skilled services
- Organized optimal walking schedule for multiple clients.
Remote-Legal Assistant
CR Wannamaker
08.2021 - 09.2021
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
HR Executive Assistant
C.S.H/ US Embassy Mission
Tegucigalpa, FM
09.2019 - 08.2021
- Managed Administrative and Human Resources functions in 200-employee Services Company. Handled oversight, processing, interviewing, and documentation, Monthly tasks like scheduling shifts, payments, Expenses reports month-end close.
- Maintained payroll information by calculating, collecting and entering data for more than 150 employees
- Managed recruitment for 50 key employees, Upgrading Posting positions methodology through approved recruitment channels.
- Processed new hire paperwork and documents (for 3 years).
- Trained, Mentored and onBoard new hires, resulting in stronger staff development and increased productivity.
- Created Human Resources (Excel) Data Base improving 80% research time. Implemented Administration tools for better planning and management..
- Maximized team knowledge and productivity by coordinating annual training, monitoring and directing employees in application of best practices and regulatory protocols.
- Acted as staff member advocate, encouraging and supporting company staff to identify and resolve conflicts.
Business Administration Intern
Secretary of Defense
Tegucigalpa, FM
03.2019 - 08.2019
- Developed Management and control tool for National Purchases and Bids.
- Implemented 5s methodology for Public Administration commission, Trained Employees
- Created Technical Support Process to improve document research.
- Provide training to staff on follow-up and effective operation of administrative controls to expedite work process
IT Administrative Assistant
HONDUTEL
Tegucigalpa, FM
09.2017 - 03.2019
- Updating and providing maintenance to IT department database (over 3,000 documents) improving document organization and management.
- Optimized Helpdesk management processing over 10 support request weekly for document research for internal Client .
- Worked with SAP ERP software for purchase orders, travel expenses, stock management.
- Created detailed expense reports and requests for capital expenditures.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Oversaw HR needs for 40-employees on IT direction.
- Planning, monitoring and evaluation of psychometric test results for employee productivity improvement plan.
Administrative Assistant High School Internship
Banco Atlántida S.A
09.2013 - 11.2013
- Assessed credit risk and analyzed financial statements.
- Contacted over 20 customers per day and requested financial documentation.
Education
BBA - Business Administration
CEUTEC (Lauréate International Universities)
Honduras 06.2016 - 09.2019
Accountant -
Instituto Sagrado Corazón
Honduras 01.2012 - 10.2013
Skills
Talent management
Human resources records
New employee onboarding
File and records management
Training and mentoring
Recruitment
Administrative support
Database Management
Schedule and calendar management
Organizational Development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved key Hiring for 2 years by completing and Updated recruitment methodology with accuracy and efficiency.
Travel
New experiences, people, cultures and knowledge are gifts of traveling, which have helped me to grow both personally and professionally, and to create new ideas to serve the community.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Timeline
Dog Walker
Entrepreneurship
11.2021 - Current
Remote-Legal Assistant
CR Wannamaker
08.2021 - 09.2021
HR Executive Assistant
C.S.H/ US Embassy Mission
09.2019 - 08.2021
Business Administration Intern
Secretary of Defense
03.2019 - 08.2019
IT Administrative Assistant
HONDUTEL
09.2017 - 03.2019
BBA - Business Administration
CEUTEC (Lauréate International Universities)
06.2016 - 09.2019
Administrative Assistant High School Internship
Banco Atlántida S.A
09.2013 - 11.2013
Accountant -
Instituto Sagrado Corazón
01.2012 - 10.2013