Domenico Francesco Arcudi Garcia
Student
San Pedro Sula,Honduras, Cortes
Summary
Innovative and reliable with passion for delivering top-notch service and ensuring customer satisfaction. Possesses strong mechanical aptitude and familiarity with basic electrical systems to troubleshoot and repair coffee equipment. Dedicated to providing memorable experiences to build loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Technician Helper
Equipos Ecra S De R.L.
05.2022 - Current
- Enhanced equipment functionality by performing regular maintenance and repairs with coffee machines and slush machines.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees in groups and in one-on-one scenarios.
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees and merchandise.
- Adhered to strict safety protocols during installations and repairs, protecting both technician and customer from potential hazards associated with electrical appliances.
- Supported team members in troubleshooting and problem-solving efforts, fostering a collaborative work environment focused on delivering exceptional service.
- Collaborated with sales team to recommend appropriate coffee equipment solutions for clients based on their specific needs.
- Utilized strong problem-solving skills to troubleshoot complex technical issues quickly, reducing downtime for customers'' businesses.
- Assisted clients in selecting appropriate water filtration systems for their coffee equipment, ensuring optimal performance and longevity of their machines.
- Increased overall lifespan of equipment by following preventive maintenance plans and executing unscheduled repairs.
- Streamlined communication between technicians and clients by effectively relaying important information.
Volunteer Firefighter
Bomberos Honduras
06.2015 - Current
- Performed life-saving procedures during medical emergencies first aid as needed.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
- Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Education
High School Diploma -
Western International School
San Pedro Sula, Honduras 08.2023 - Current
Skills
Hand tool proficiency
Diagnostic testing
Equipment calibration
Computer troubleshooting
Repair services
Written/Verbal communication
Power tool operation
Leadership qualities
Building and servicing computers
Seeing many computers now a days brought me interest for tech and tinkering, which naturally led me to building and servicing computers. What started as curiosity opening up an old PC just to see what made it tick turned into a hands on learning experience that’s grown into a real skillset.
I’ve built systems from scratch: gaming rigs, budget builds for my dads office. I love picking the right parts for specific needs, balancing performance and budget, and making sure everything runs smooth and cool. There’s something satisfying about hitting that power button for the first time and watching a fresh build come to life.
On the service side, I troubleshoot hardware issues, upgrade components (like RAM, GPUs, SSDs), clean up thermal problems, and reinstall or repair OS setups. I enjoy helping others get the most out of their systems, whether it’s speeding up an old laptop or optimizing a machine for gaming or creative work, with my knowledge.
It’s not just about fixing things it’s about understanding how they work and always staying up to date with the latest hardware trends.
Timeline
High School Diploma -
Western International School
08.2023 - Current
Technician Helper
Equipos Ecra S De R.L.
05.2022 - Current
Volunteer Firefighter
Bomberos Honduras
06.2015 - Current
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