Desiree Bustamante
Architect
San Pedro Sula,Sps
Summary
Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Overview
2
2
Languages
20
20
years of post-secondary education
10
10
years of professional experience
Work History
Customs Agency
Agencia Aduanera Felipe Bustamante
San Pedro Sula, Cortes
2016.03 - 2021.03
- Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
- Developed revisions to [Type] systems and procedures by evaluating operational practices and identifying improvement opportunities.
- Made decisions affecting daily operations such as overseeing purchasing and inventory management.
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
- Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
QA Manager
Allied Global
San Pedro Sula, Cortes
2011.03 - 2016.03
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Cross-trained existing employees to maximize team agility and performance.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Conducted monthly inventories of raw materials and components on work floor.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Education
High School Diploma -
Escuela Internacional San Pedrana
San Pedro Sula 1989.09 - 2003.04
Master of Arts - Architecture
USAP
San Pedro Sula 2003.01 - 2009.03
Skills
Import management
Documentation skills
Customer support
Customer Service
Computer skills
Good listening skills
Planning and Coordination
Interpersonal Communication
Project management expertise
Report creation
Quality Improvement
Training implementation
QA methodologies mastery
Data analysis
Operations monitoring
Import and Export, customs expertise
- Solid working experience in Quality assurance
- Outstanding analytical and planning skills
- Excellently skilled in customer service, team work and quality orientation
- Strong ability to work in a multicultural environment
- Technical Skills: Financial management, marketing, sales, business strategy, coaching
- Soft Skills: Leadership, interpersonal skills, communication, time management
Timeline
Customs Agency
Agencia Aduanera Felipe Bustamante
2016.03 - 2021.03
QA Manager
Allied Global
2011.03 - 2016.03
Master of Arts - Architecture
USAP
2003.01 - 2009.03
High School Diploma -
Escuela Internacional San Pedrana
1989.09 - 2003.04