Dennis Rivas
San Pedro Sula,CR
Summary
Experienced with overseeing Electromechanical installations and team management. Utilizes problem-solving and leadership to maintain equipment efficiency and safety. Track record of enhancing productivity and ensuring compliance with industry standards.
Overview
7
7
years of professional experience
Work History
Mechanical Supervisor
Ingenieria De Proyectos
02.2023 - Current
- Ensured quality control with meticulous inspection of completed work, addressing any discrepancies promptly.
- Delegated team assignments, reviewed work and set schedules keep coverage of the client needs.
- Contributed to process improvement initiatives by offering valuable insights based on my field experience.
- Reported on work progress to manager and incorporated feedback to maintain tight schedules.
Electromechanical Installation Supervisor
Rocal
10.2022 - 02.2023
- Ensured safety compliance on all job sites, conducting regular inspections and addressing potential hazards promptly.
- Provided detailed progress reports to management regularly, keeping them informed of any challenges or changes in scope throughout the project lifecycle.
- Actively participated in continuous improvement initiatives, sharing best practices and lessons learned from previous projects with team members.
- Completed visits before, during, and after installations to assess quality and performance.
Electromechanical Supervisor
Centro Civico Gubernamental
03.2020 - 08.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Customer Support Specialist
Knoah Solutions Private
08.2018 - 11.2018
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Education
Bachelor of Electrical Engineering - Electrical Engineering
Universidad Nacional Autónoma De Honduras
Tegucigalpa, Honduras05-2022
Skills
- Scheduled maintenance
- Safety management
- Mechanical troubleshooting
- Electrical systems
- Maintenance coordination
- Quality control programs
- Inspection management
- Customer service
- Problem-solving
Timeline
Mechanical Supervisor
Ingenieria De Proyectos
02.2023 - Current
Electromechanical Installation Supervisor
Rocal
10.2022 - 02.2023
Electromechanical Supervisor
Centro Civico Gubernamental
03.2020 - 08.2021
Customer Support Specialist
Knoah Solutions Private
08.2018 - 11.2018
Bachelor of Electrical Engineering - Electrical Engineering
Universidad Nacional Autónoma De Honduras
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