Darlene Amaya
Hialeah,FL
Summary
Detail-oriented Personal Assistant with a track record of effectively managing calendars, travel logistics, and project coordination for high-profile executives. Recognized for strong communication skills and a proactive approach, contributing to seamless operations in fast-paced environments. Committed to enhancing team productivity and supporting organizational objectives.
Overview
5
5
years of professional experience
Work History
Personal Assistant
Lobelia LLC
Coral Gables, FL
08.2022 - Current
- Performed calendar management and scheduling of appointments for the executive.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Provided interpretation services during meetings and conferences.
- Collaborated with a diverse team on organizational goals, strategic plans, and objectives.
Guest Services Coordinator
Grand Beach Hotel
Miami Beach, FL
03.2021 - 08.2023
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Organized special events such as banquets, conferences, weddings.
- Assisted in the development and implementation of customer service standards.
- Provided training to new employees on standard operating procedures.
Hospitality Specialist
Fiesta Restaurant Group
Miami Springs, FL
12.2019 - 04.2021
- Provided excellent customer service to ensure satisfaction from guests.
- Ensured that all areas of the hospitality facility were clean and properly maintained.
- Monitored inventory levels to ensure adequate supplies were available at all times.
Education
Associate of Arts - Business Administration
Miami Dade College Wolfson Campus
Downtown Miami, FL05-2025
High School Diploma -
Miami Springs Senior High School
Miami Springs, FL05-2021
Skills
- Communication Skills
- Event Planning
- Project Management
- Administrative Support
- Strong Problem Solver
- Personal Correspondence
- Household oversight
Languages
English
First Language
Spanish
Proficient (C2)
C2
Timeline
Personal Assistant
Lobelia LLC
08.2022 - Current
Guest Services Coordinator
Grand Beach Hotel
03.2021 - 08.2023
Hospitality Specialist
Fiesta Restaurant Group
12.2019 - 04.2021
Associate of Arts - Business Administration
Miami Dade College Wolfson Campus
High School Diploma -
Miami Springs Senior High School
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