Dania Talavera
Executive Secretary
Tegucigalpa
Summary
Dynamic HR professional with a proven track record at FERRETERIA AL, enhancing employee relations and retention through effective communication and human resources support. Skilled in Microsoft Office and adept at problem-solving, I significantly improved office organization and efficiency. Excelled in recruitment and personnel documentation, contributing to a positive and productive work environment.
Overview
2
2
years of professional experience
1
1
Language
Work History
RECURSOS HUMANOS
FERRETERIA AL
11.2021 - 02.2024
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
ASISTANT ADMINISTRATIVE
FOOD SERVICE SOLUTIONS
03.2022 - 01.2024
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
- Recorded expenses and maintained accounting records.
Education
EXECUTIVE SECRETARY -
INSTITUTO HONDUREÑO DE CULTURA
COMAYAGUELA 05.2001 -
Skills
Employee relations
HR policies
Human resources administration
Communication management
Maintaining files
Scheduling
Benefits administration
Conflict management
Computer literacy
Recruitment
Human resources support
Administrative skills
Monitoring
Payroll administration
Office administration
New hire orientation
Mail handling
Talent recruitment
Record preparation
Business administration
Interviewing techniques
Personnel records management
Microsoft office
Employee data record keeping
Adaptability and flexibility
Problem-solving abilities
Records maintenance
Personnel documentation verification
Adaptability
Office organization
Timeline
ASISTANT ADMINISTRATIVE
FOOD SERVICE SOLUTIONS
03.2022 - 01.2024
RECURSOS HUMANOS
FERRETERIA AL
11.2021 - 02.2024
EXECUTIVE SECRETARY -
INSTITUTO HONDUREÑO DE CULTURA
05.2001 -