Summary
Overview
Work History
Education
Skills
Timeline
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Dania Talavera

Dania Talavera

Executive Secretary
Tegucigalpa

Summary

Dynamic HR professional with a proven track record at FERRETERIA AL, enhancing employee relations and retention through effective communication and human resources support. Skilled in Microsoft Office and adept at problem-solving, I significantly improved office organization and efficiency. Excelled in recruitment and personnel documentation, contributing to a positive and productive work environment.

Overview

2
2
years of professional experience
1
1
Language

Work History

RECURSOS HUMANOS

FERRETERIA AL
11.2021 - 02.2024
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.

ASISTANT ADMINISTRATIVE

FOOD SERVICE SOLUTIONS
03.2022 - 01.2024
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
  • Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
  • Recorded expenses and maintained accounting records.

Education

EXECUTIVE SECRETARY -

INSTITUTO HONDUREÑO DE CULTURA
COMAYAGUELA
05.2001 -

Skills

Employee relations

Timeline

ASISTANT ADMINISTRATIVE

FOOD SERVICE SOLUTIONS
03.2022 - 01.2024

RECURSOS HUMANOS

FERRETERIA AL
11.2021 - 02.2024

EXECUTIVE SECRETARY -

INSTITUTO HONDUREÑO DE CULTURA
05.2001 -

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Dania TalaveraExecutive Secretary