Micorsoft Office Suite
Daniela Meraz
Marketing Professional
Summary
Skilled virtual facilitator with proven expertise in guiding groups to achieve their goals. Strong focus on team collaboration and adaptability to changing needs. Reliable in creating impactful solutions through effective communication, conflict resolution, and strategic planning. Known for fostering positive environment and driving results.
Overview
7
7
years of professional experience
18
18
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Virtual Programs Facilitator/Client Liaison
Global Brigades
08.2023 - Current
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Detected improvement opportunities for facilitated entrepreneurs and shared corresponding strategic solutions.
- Led virtual training sessions via online platforms, ensuring sustained participant interaction and engagement.
Insurance Brokerage Office Clerk
Correduría De Seguros Visión
10.2022 - 01.2025
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Enhanced efficiency in document preparation by effectively using Microsoft Office Suite tools.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Professionally managed incoming correspondence and calls, guaranteeing timely responses to both clients and coworkers.
- Elevated payment processes by systematically tracking invoices and providing efficient payment methods.
Spanish Interpreter
Big Language Solutions
09.2020 - 07.2021
- Ensured the integrity of message content, tone, and emotional resonance remained intact during telephonic sessions.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Streamlined legal proceedings for Spanish-speaking clients with precise and timely phone interpretation, ensuring fair representation.
- Maintain a daily computerized log of assignments and problems.
- Elevated access to crucial social services by providing interpretation during applications and interviews.
Spanish Interpreter
Levanter Group
07.2018 - 09.2020
- Ensured the integrity of message content, tone, and emotional resonance remained intact during telephonic sessions.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Streamlined legal proceedings for Spanish-speaking clients with precise and timely phone interpretation, ensuring fair representation.
- Maintain a daily computerized log of assignments and problems.
- Elevated access to crucial social services by providing interpretation during applications and interviews.
Education
Bachelor of Science - Marketing
CEUTEC De Unitec/Centro Universitario Tecnológico
La Ceiba, Honduras 06.2016 - 04.2022
High School Diploma -
Holy Trinity Episcopal Bilingual School
La Ceiba, Honduras 05.2004 - 05.2016
Skills
Meeting management
Agenda setting
Assertiveness
Group dynamics
Teamwork and collaboration
Multitasking Abilities
Written communication
Problem-solving
Task prioritization
Effective communication
Attention to detail
Adaptability
Accomplishments
- Magna Cum Laude, 04/30/22, Honor Mention Ceutec La Ceiba
- Highest Honor / Golden Medal, 06/30/16, Holy Trinity Episcopal Bilingual High School
Software
Asana
Canva
Zoom, Meets, Skype, Teams
Calendly, Google Calendar
Certification
Facilitation Management
Timeline
Facilitation Management
01-2025
Diploma in Social Media Strategy
01-2025
AI Marketing
01-2025
Virtual Programs Facilitator/Client Liaison
Global Brigades
08.2023 - Current
Insurance Brokerage Office Clerk
Correduría De Seguros Visión
10.2022 - 01.2025
Spanish Interpreter
Big Language Solutions
09.2020 - 07.2021
Spanish Interpreter
Levanter Group
07.2018 - 09.2020
Bachelor of Science - Marketing
CEUTEC De Unitec/Centro Universitario Tecnológico
06.2016 - 04.2022
High School Diploma -
Holy Trinity Episcopal Bilingual School
05.2004 - 05.2016