Dalia Cabrera

Cantarranas, Francisco Morazán, Honduras

Summary

Bilingual professional with a background in Agricultural Engineering and extensive customer service experience. Diverse background hones exceptional communication and problem-solving skills, enabling effective management of complex situations. Proactive and driven with a strong passion for continuous learning.

Overview

year of professional experience

Work History

Bilingual Customer Service Representative

Allied Global

08.2023 - 03.2024

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Check to ensure that appropriate changes were made to resolve customers' problems
Identified and responded to customer requests and concerns through phone for both English and Spanish speaking customers

Education

Agronomic Engineering (B.S.) -

Escuela Agrícola Panamericana Zamorano

Valle del Yeguare, San Antonio de Oriente

06.2023

High School Diploma - Science and Humanities

Liquidambar School

Valle de Ángeles, Francisco Morazán

06.2020

Languages

English

Advanced

Spanish

Proficient

Timeline