Cristina Elena Rivas Maradiaga
Medical Doctor
Honduras
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Medical Interpreter
The Workloop
03.2023 - 02.2024
- Collaborated with the clinical team to ensure seamless patient care, streamlining communication processes, and reducing misunderstandings.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Followed ethical codes to protect confidentiality of patient medical information.
Appointment Setter
OCLINICALS
07.2024 - Current
- Set appointments with established patients and potential patients.
- Enhanced customer relationships through timely and professional follow-ups with prospective patients.
- Received in-bound calls and initiated out-bound daily calls to help patents schedule appointments.
- Demonstrated exceptional multitasking abilities by managing multiple calendars simultaneously while handling incoming calls from patients.
- Acted as first point of contact and set appointments for prospective patients.
Education
M.D. - Medicine
Catholic University of Honduras
Honduras 05.2001 -
Skills
Setting appointments
Customer service
Positive attitude
Incoming call reception
Empathy and patience
Attention to detail
Timeline
Appointment Setter
OCLINICALS
07.2024 - Current
Medical Interpreter
The Workloop
03.2023 - 02.2024
M.D. - Medicine
Catholic University of Honduras
05.2001 -
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