Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cristina Isabel Simon Rivera

Customer Support/ Admin Support
Tegucigalpa

Summary

Bilingual Administrative Manager, Educator, and Medical Interpreter with over a decade of experience in real estate, education, and healthcare settings. Known for her calm demeanor, organizational strength, and ability to connect across cultures. Adept at facilitating clear communication, managing operations, and delivering excellent service. Fluent in Spanish and English, with foundational knowledge of Italian.

Focused Customer Support Repwith experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.

Overview

18
18
years of professional experience
21
21
years of post-secondary education
3
3
Languages

Work History

Administrative Manager

Bienes y Raíces del Golfo
09.2009 - Current
  • Company Overview: Family Real Estate Business
  • Lead day-to-day real estate operations, managing budgets, contracts, and client portfolios
  • Provide high-touch customer service for property buyers, renters, and investors
  • Streamline financial reporting and administrative workflows
  • Family Real Estate Business

Medical Interpreter (Spanish-English)

Teleperformance
06.2021 - 12.2022
  • Company Overview: Remote / Telehealth Setting
  • Interpreted medical consultations between Spanish-speaking patients and English-speaking healthcare providers
  • Maintained confidentiality in full compliance with HIPAA regulations
  • Delivered real-time translation for physical exams, mental health sessions, and urgent care visits
  • Clarified complex medical terminology to ensure accurate understanding for both patients and providers
  • Maintained professionalism, neutrality, and compassion during sensitive and high-stakes situations
  • Remote / Telehealth Setting

English Language Instructor

INFOP
08.2017 - 11.2018
  • Company Overview: Instituto Nacional de Formación Profesional
  • Delivered dynamic English classes to adult learners in vocational programs
  • Developed customized lesson plans, integrating real-world scenarios and business communication
  • Facilitated interactive language labs and assessments to track progress
  • Promoted bilingualism for enhanced employment opportunities
  • Instituto Nacional de Formación Profesional

Program Director & Lead Educator

Fastrackids
10.2011 - 05.2013
  • Company Overview: Family-Owned Early Education Center
  • Managed center operations, curriculum planning, and staff supervision
  • Taught early childhood programs focused on creativity, critical thinking, and bilingual literacy
  • Designed parent engagement strategies and workshops
  • Fostered a nurturing environment for developmental milestones
  • Family-Owned Early Education Center

Early Childhood English Teacher

CEN
05.2007 - 05.2008
  • Company Overview: Child Stimulation and Development Center
  • Introduced English immersion to preschool-age children
  • Utilized interactive storytelling, music, and games to encourage language acquisition
  • Collaborated with speech therapists and educational staff on child development plans
  • Child Stimulation and Development Center

Education

Bachelor's Degree - Tourism Business Administration

Universidad José Cecilio del Valle
01.2005 - 01.2010

High School Diploma - Science & Humanities Track

American School of Tegucigalpa
01.1998 - 01.2004

Elementary & Preschool Education - undefined

American School of Tegucigalpa
01.1988 - 01.1998

Skills

Operations & Office Management

Timeline

Medical Interpreter (Spanish-English)

Teleperformance
06.2021 - 12.2022

English Language Instructor

INFOP
08.2017 - 11.2018

Program Director & Lead Educator

Fastrackids
10.2011 - 05.2013

Administrative Manager

Bienes y Raíces del Golfo
09.2009 - Current

Early Childhood English Teacher

CEN
05.2007 - 05.2008

Bachelor's Degree - Tourism Business Administration

Universidad José Cecilio del Valle
01.2005 - 01.2010

High School Diploma - Science & Humanities Track

American School of Tegucigalpa
01.1998 - 01.2004

Elementary & Preschool Education - undefined

American School of Tegucigalpa
01.1988 - 01.1998
Cristina Isabel Simon RiveraCustomer Support/ Admin Support